Open to opportunities

Ava Marcano

@avamarcano

I keep logistics deliveries moving through customer support, driver coordination, and accurate operational administration.

Trinidad and Tobago

Message

What I'm looking for

I'm looking for a logistics, customer support, virtual administration, or operations support role where I can manage priorities independently, solve service issues, and keep customer and operational information accurate.

At Zipp Express, I process pickup and delivery orders, coordinate with drivers and internal teams, and resolve time-sensitive delivery issues for customers.

I bring 7+ years of experience across logistics support, customer service, virtual assistance, and administration. I manage customer communications, scheduling, supplier coordination, order information, spreadsheets, and digital records.

Previously, I supported document digitization and proofreading at the Customs and Excise Division, and handled calendars, email, and remote business operations for Marcano Painting Services Inc.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Marcano Painting Services Inc.

Jan 2017 - Dec 2019 (2 years 11 months)

Scheduled appointments, coordinated with customers and suppliers, managed email correspondence, and organized electronic files. Completed spreadsheet updates and data entry.

Scheduling Calendar Management Email Management Supplier Coordination Data Entry Spreadsheets Document Organization Administrative Support

Clerical Assistant

Customs and Excise Division

Apr 2019 - Sep 2019 (5 months)

Provided customer service, organized and digitized over 50 years of legal documents, and proofread legal documents for accuracy. Maintained records and supported clerical operations.

Customer Service Document Management Proofreading Record keeping Administrative Support

Customer Service Representative

Nigel R. Khan Bookseller

Jan 2016 - Dec 2017 (1 year 11 months)

Provided customer service, prepared weekly stock and inventory updates, produced daily sales totals, and conducted research on book titles and trends.

Customer Service Inventory Management Data Entry Research Administrative Support