Open to opportunities

Ava DeLong

@avadelong

Message

Driven sales professional specializing in food & beverage with strong relationship-building and upselling skills.

United States

Message

What I'm looking for

I seek a customer-facing sales role in a fast-paced food, beverage, or retail environment where I can drive revenue, upsell, and build lasting customer relationships.

I am a personable, results-focused sales professional with extensive front-of-house and retail experience in the food and beverage industry. I have a track record of exceeding sales goals through upselling, product promotion, territory development, and building loyal customer relationships while maintaining POS accuracy and strong time-management.

I am licensed in Property & Casualty and Life & Health insurance, and I bring experience across restaurants, specialty grocery, fitness membership sales, and insurance—consistently improving revenue through merchandising, events, community outreach, and excellent customer service.

Experience

Work history, roles, and key accomplishments

Current

Front of House Manager

Current

Lorraine Bar

Sep 2023 - Present (2 years 1 month)

Manage front-of-house operations and alcohol sales for a family-owned bar, ensure responsible service compliance, promote featured beverages, and drive repeat business through exceptional guest rapport and upselling.

Front of House Management Alcohol Sales Responsible Service Upselling Customer Service Team Leadership

Insurance Sales Representative

State Farm Insurance

Apr 2022 - Jul 2023 (1 year 3 months)

Sold auto, home, life, and health policies, maintained Property & Casualty and Life & Health licenses, and consistently met sales and retention targets through personalized client service and policy education.

Insurance Sales Policy Educator Cross Selling Relationship Building Regulatory Compliance

Sales Associate

Clarkes Market

Jun 2021 - Mar 2022 (9 months)

Engaged customers with tailored product recommendations and merchandising that drove a 10% increase in weekly revenue and supported in-store tastings and brand partnerships to boost traffic.

Customer Engagement Merchandising Upselling event support Product Education Visual Merchandising

Sales Associate

CycleBar

Jan 2018 - May 2021 (3 years 4 months)

Managed front-of-house sales, promoted memberships and class packages, and consistently met or exceeded monthly sales goals while supporting marketing and community outreach to drive new member conversions.

Membership Sales Customer Engagement CRM Excel Marketing Support Customer Service Team Collaboration

Sales Associate

Pizza Yeah!

Jun 2016 - Jun 2019 (2 years 11 months)

Sold and promoted pizzas and specialty menu items, handled POS and cash transactions, and upsold combos and beverages to maximize average order value while building a loyal customer base.

Sales Upselling Customer Service Product Knowledge Cash Handling Time Management