Open to opportunities

Richard Dacosta

@richarddacosta

Message

Insurance and retail sales professional who grows revenue through cold calling and exceptional customer relationships.

United States

Message

What I'm looking for

I’m looking for a goal-driven role where I can generate new leads, educate customers, and turn needs into solutions—while delivering the kind of service that earns long-term loyalty and repeat business.

I’m a motivated, results-oriented sales professional with experience in insurance sales, retail sales, customer service, and business ownership. I generate new business through outbound cold calling and prospecting, educate customers on solutions, and build long-term relationships through outstanding service.

In my current role as a Sales Representative at State Farm, I follow up with leads, guide clients through the sales process, and maintain accurate customer records and sales documentation. I consistently meet daily and weekly activity and sales goals in a fast-paced, goal-driven environment.

Previously, I strengthened my customer-facing foundation through Sales Associate roles at Walmart and Target, where I delivered service in high-volume settings, operated point-of-sale systems, and resolved concerns professionally. I also bring leadership and an entrepreneurial mindset from running a lawn care business, including scheduling, estimating, customer service, and project completion.

Across my background—from customer service to culinary and facility maintenance work—I’ve built strong communication, negotiation, problem-solving, and adaptability. I’m dependable, self-motivated, and focused on delivering exceptional experiences while supporting business growth.

Experience

Work history, roles, and key accomplishments

Current

Sales Representative

Current

State Farm

Jan 2024 - Present (2 years 6 months)

Generate new business through outbound cold calling and prospecting. Educate customers on insurance products and build long-term relationships through follow-up and outstanding service.

Cold Calling Outbound Prospecting Lead Generation Insurance Sales Customer Relationship Management Customer Service Activity Goal Tracking

Current

Owner / Operator

Current

Kutz for Less Lawn Care Service

Jan 2019 - Present (7 years 6 months)

Founded and managed a residential and commercial lawn care business. Handled scheduling, estimating, customer service, and project completion, with specialization in landscaping design and sod installation.

Business Ownership Residential And Commercial Lawn Care Customer Outreach Scheduling Estimating Customer Service Landscaping Sod Installation

Sales Associate

Walmart

Jan 2022 - Jan 2024 (2 years)

Assisted customers with product selection and purchasing decisions in a high-volume retail environment. Operated point-of-sale systems, processed transactions, and resolved customer concerns to maintain satisfaction.

Customer Service Retail Sales Product Selection Point of Sale Cash Handling Merchandising

Sales Associate

Target

Jan 2020 - Jan 2022 (2 years)

Provided customer service in a fast-paced retail setting by helping shoppers locate merchandise and recommend products. Supported inventory control and merchandising activities while working with a team to meet daily sales goals.

Customer Service Retail Sales Product Recommendations Inventory Control Merchandising Team Collaboration Sales Goals

Head Cook

Mix'd Up Burgers

Sep 2017 - Jan 2019 (1 year 4 months)

Prepared high-quality meals in a fast-paced kitchen and maintained food quality standards. Followed food safety and sanitation regulations and supported inventory management and kitchen operations.

Food Preparation Kitchen operations Food Safety Sanitation Inventory Management

Customer Service Representative

DAC Home Services

Aug 2016 - Jan 2017 (5 months)

Assisted customers with billing questions, service requests, and account issues. Resolved concerns using active listening and effective problem-solving while demonstrating strong communication and professionalism.

Customer Service Billing Support Active Listening Problem Solving Professional communication

Storeroom Worker

Le Cordon Bleu

Jan 2014 - Jan 2016 (2 years)

Managed food inventory and stockroom operations, maintaining inventory records and restocking supplies for culinary instruction. Supported culinary instruction needs through accurate organization of stock items.

Inventory Management

Construction / Sales

Porcher Cabinet Company

Jan 2013 - Jan 2014 (1 year)

Assisted customers with custom cabinet sales and supported marketing and customer outreach efforts. Generated leads through cold calling to support sales activity.

Custom Cabinet Sales Cold Calling Lead Generation Marketing Support Customer Outreach Customer Support

Head Cook

Rising Star Residential Home

Jan 2016 - Present (10 years 6 months)

Planned menus for residents with varying dietary needs and managed daily kitchen operations. Supervised staff and maintained food quality and safety standards.

Menu Planning Food Safety Kitchen operations Staff Supervision