Antonio Betancourt

I’m a customer-facing professional with experience across retail sales, hospitality operations, and call-center support. I enjoy actively helping customers, learning products quickly, and keeping service smooth and professional.

In my Sales Associate role at The Home Depot, I provided friendly, fast service by assessing customer needs and offering assistance. I used strong product knowledge to support department and related items, introduced promotions and new products, and handled cash register payments and credit card processing while resolving customer complaints promptly.

As an Assistant Manager at La Chateau Pier, I followed standard and federal/state/local regulations to ensure guests are of proper age to consume alcohol. I welcomed and acknowledged guests, anticipated and addressed service needs, maintained a clean and professional appearance, and supported the team to reach stated/budget goals.

Earlier, I worked as a Call Center Representative at Sigwick, documenting calls, resolving issues, and maintaining professionalism and confidentiality. I also worked multiple stations in front and back of the house at Ginnamore's Pizza, including using the Point of Sale system, taking phone orders, supporting curbside pick-up, and maintaining cleanliness according to company and health department standards—plus I volunteered to help feed people in need in 2016-2018.