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Ava BellisAB
Open to opportunities

Ava Bellis

@avabellis

Customer Care and retail sales professional focused on fast, empathetic support in high-volume environments.

Zimbabwe
Message

What I'm looking for

I’m looking for a customer-focused role where I can solve problems quickly, provide friendly inbound support, and grow through coaching and team collaboration. I want a high-volume environment that values consistency, communication, and service standards.

I deliver professional inbound customer support in high-volume call center settings, handling warranty inquiries, technical troubleshooting, and order assistance while maintaining high customer satisfaction. I also support cash handling and ensure accurate, confident responses under time pressure.

I bring a team-first mindset, assisting with training and onboarding new agents through hands-on guidance on call protocols, product knowledge, and service standards. Alongside customer service, I’ve strengthened my operations background through inventory and merchandising work, and I contribute through volunteer roles such as Social Media Director and community support.

Experience

Work history, roles, and key accomplishments

AR
Current

Customer Care Representative

Alta Resources

Feb 2025 - Present (1 year 5 months)

Delivered professional inbound customer support for Andersen Windows and Doors, handling warranty inquiries, technical troubleshooting, and order assistance in a high-volume call center. Supported ramp-up by assisting in training and onboarding new agents and earned the Ace of Hearts Award (2026).

Target logoTA

Inbound Expert

Aug 2023 - May 2024 (9 months)

Worked as an Inbound Expert at Target.

JF

Social Media Director

Jenna Sue Souza Furst Memorial Scholarship Fund

May 2021 - Aug 2023 (2 years 3 months)

Volunteer Social Media Director who processed customer transactions, answered inbound phone calls, and assisted guests with service.

SA

Lead Volunteer

Save a Monarch Association

Lead Volunteer for Save a Monarch Association (The Wellness Retreat).

SH

Seasonal Cashier/Sales Associate

Stein’s Garden and Home

Seasonal Cashier/Sales Associate at Stein’s Garden and Home.

Education

Degrees, certifications, and relevant coursework

Western Technical College logoWC

Western Technical College

2023 - 2024

Grade: GPA: 3.5

Attended Western Technical College in Aniwa, WI, earning a GPA of 3.5 (Sep 2023–May 2024).

NS

New London High School

2018 - 2022

Grade: GPA: 3.67

Studied at New London High School in New London, WI (Sep 2018–May 2022). Earned a GPA of 3.67.

Tech stack

Software and tools used professionally

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