Open to opportunities

Audrey Maiva

@audreymaiva

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I grow healthcare client portfolios through service, administration, and commercial coordination.

Côte d'Ivoire

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What I'm looking for

I am looking for a job in customer management Field.

I will be in one month in Ivory Coast.

I've supported residents, families, prospects, and visitors at CURATIO Pflegeheim through telephone reception, appointment coordination, admissions, discharges, and resident-record administration.

At Kaufmännische Krankenkasse (KKH), I developed and retained a client portfolio, organized client and partner meetings, handled insured-member requests, and prospected new clients through commercial interviews. I also planned and participated in trade fairs, congresses, and events.

At MYNEVA, I maintained a stable client portfolio and improved customer satisfaction through structured, regular support. I also contributed to CRM deployment and adoption.

I'm trained in healthcare and social management and bring commercial, administrative, customer-success, and healthcare-sector experience. I work fluently in French and German, with professional English.

Experience

Work history, roles, and key accomplishments

Collaboratrice administrative

CURATIO Pflegeheim

Apr 2026 - Sep 2026 (5 months)

Accueillait et accompagnait les résidents, proches, prospects et visiteurs par téléphone. Coordonnait les rendez-vous internes et externes et gérait les admissions, sorties et dossiers résidents.

Administration Coordination Saisie