AFAudrey Ferguson
@audreyferguson
Dedicated sales consultant with expertise in customer service and wine.
United StatesWhat I'm looking for
I am an experienced Off Premise Sales Consultant with a strong background in the wine industry, currently working with Johnson Brothers- Mutual Distributing in Charlotte, NC. My role involves leveraging my extensive knowledge of wine to create engaging displays for grocery stores and managing orders for 80 accounts. I pride myself on my organizational skills and time management, ensuring that my customers are always informed about deals and discounts.
Previously, I worked as a Wine Associate at Total Wine and More, where I honed my sales skills through professional training and wine tastings. My commitment to exceptional customer service has allowed me to build lasting relationships with clients, ensuring their needs are met promptly. I have also held various roles in customer service and management, which have equipped me with a diverse skill set that I bring to every position I hold.
Experience
Work history, roles, and key accomplishments
Off Premise Sales Consultant
Johnson Brothers- Mutual Distributing
Oct 2018 - Present (6 years 9 months)
Leveraged extensive wine knowledge to drive sales and secure display placements in grocery stores. Managed ordering for 80 accounts, ensuring timely inventory and customer satisfaction.
Wine Associate
Total Wine and More
Nov 2017 - Present (7 years 8 months)
Developed a refined palate through numerous wine classes and tastings, enhancing sales capabilities. Provided exceptional customer service, maintaining strong customer relationships and trust.
Assistant Manager
4 Paws Holistic
Dec 2016 - Present (8 years 7 months)
Cultivated beneficial customer relationships and ensured store cleanliness daily. Efficiently managed shipments and provided exceptional customer service via phone and email.
Barn Assistant
Patti's Farm
Aug 2016 - Present (8 years 11 months)
Trained and exercised horses daily, attending to their physical and nutritional needs. Maintained the upkeep of the farm and provided riding lessons.
Assistant Barn Manager
Renaissance Farm
Feb 2016 - Present (9 years 5 months)
Assisted in the daily operations of the facility, ensuring the maintenance and care of horses. Collaborated effectively with other staff members to achieve operational goals.
Model Home Attendant
D R Horton
Nov 2015 - Present (9 years 8 months)
Coordinated viewings of model homes for clients, retaining detailed information about each property. Communicated daily with clients and created effective marketing products.
Customer Service Representative
Republic Finance
Apr 2015 - Present (10 years 3 months)
Engaged in daily phone calls with customers and maintained accurate customer files. Responsible for various mailings and greeted customers daily with a positive attitude.
Administrative Assistant
Tiger Sports Shop
Sep 2013 - Present (11 years 10 months)
Efficiently managed cash registers and processed mail orders with precision. Utilized QuickBooks software diligently and provided excellent customer service.
Customer Service
ACE Hardware
Jun 2013 - Present (12 years 1 month)
Efficiently managed cash registers and greeted customers warmly. Assisted customers with machinery rentals and communicated effectively via phone calls.
Farm Attendant
Renaissance Farm
Apr 2012 - Present (13 years 3 months)
Trained and exercised horses daily, ensuring their physical and nutritional needs were met. Maintained the upkeep of the farm and provided riding lessons.
Intern
Curtsinger Animal Hospital
Aug 2011 - Present (13 years 11 months)
Provided hands-on treatment to animals, gaining practical experience in animal care. Assisted veterinary staff with various tasks and procedures.
Farm Attendant
Lazy Acres Farms
Aug 2011 - Present (13 years 11 months)
Trained and exercised horses daily, attending to their physical and nutritional needs. Maintained the upkeep of the farm and provided riding lessons.
Education
Degrees, certifications, and relevant coursework
Nation Ford High School
High School Diploma, General Studies
Activities and societies: Beta Club
Completed a comprehensive high school curriculum, earning a High School Diploma. Developed foundational knowledge across various subjects including mathematics, science, and humanities.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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