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@audreyferguson
Dedicated sales consultant with expertise in customer service and wine.
I am an experienced Off Premise Sales Consultant with a strong background in the wine industry, currently working with Johnson Brothers- Mutual Distributing in Charlotte, NC. My role involves leveraging my extensive knowledge of wine to create engaging displays for grocery stores and managing orders for 80 accounts. I pride myself on my organizational skills and time management, ensuring that my customers are always informed about deals and discounts.
Previously, I worked as a Wine Associate at Total Wine and More, where I honed my sales skills through professional training and wine tastings. My commitment to exceptional customer service has allowed me to build lasting relationships with clients, ensuring their needs are met promptly. I have also held various roles in customer service and management, which have equipped me with a diverse skill set that I bring to every position I hold.
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Work history, roles, and key accomplishments
Johnson Brothers- Mutual Distributing
Oct 2018 - Present (7 years 1 month)
Leveraged extensive wine knowledge to drive sales and secure display placements in grocery stores. Managed ordering for 80 accounts, ensuring timely inventory and customer satisfaction.
Total Wine and More
Nov 2017 - Present (8 years)
Developed a refined palate through numerous wine classes and tastings, enhancing sales capabilities. Provided exceptional customer service, maintaining strong customer relationships and trust.
4 Paws Holistic
Dec 2016 - Present (8 years 11 months)
Cultivated beneficial customer relationships and ensured store cleanliness daily. Efficiently managed shipments and provided exceptional customer service via phone and email.
Patti's Farm
Aug 2016 - Present (9 years 3 months)
Trained and exercised horses daily, attending to their physical and nutritional needs. Maintained the upkeep of the farm and provided riding lessons.
Renaissance Farm
Feb 2016 - Present (9 years 9 months)
Assisted in the daily operations of the facility, ensuring the maintenance and care of horses. Collaborated effectively with other staff members to achieve operational goals.
D R Horton
Nov 2015 - Present (10 years)
Coordinated viewings of model homes for clients, retaining detailed information about each property. Communicated daily with clients and created effective marketing products.
Republic Finance
Apr 2015 - Present (10 years 7 months)
Engaged in daily phone calls with customers and maintained accurate customer files. Responsible for various mailings and greeted customers daily with a positive attitude.
Tiger Sports Shop
Sep 2013 - Present (12 years 2 months)
Efficiently managed cash registers and processed mail orders with precision. Utilized QuickBooks software diligently and provided excellent customer service.
ACE Hardware
Jun 2013 - Present (12 years 5 months)
Efficiently managed cash registers and greeted customers warmly. Assisted customers with machinery rentals and communicated effectively via phone calls.
Renaissance Farm
Apr 2012 - Present (13 years 7 months)
Trained and exercised horses daily, ensuring their physical and nutritional needs were met. Maintained the upkeep of the farm and provided riding lessons.
Curtsinger Animal Hospital
Aug 2011 - Present (14 years 3 months)
Provided hands-on treatment to animals, gaining practical experience in animal care. Assisted veterinary staff with various tasks and procedures.
Lazy Acres Farms
Aug 2011 - Present (14 years 3 months)
Trained and exercised horses daily, attending to their physical and nutritional needs. Maintained the upkeep of the farm and provided riding lessons.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Activities and societies: Beta Club
Completed a comprehensive high school curriculum, earning a High School Diploma. Developed foundational knowledge across various subjects including mathematics, science, and humanities.
Software and tools used professionally
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