Open to opportunities

Aude Bernat

@audebernat

Message

Bilingual Office & Operations Manager focused on cash flow, process efficiency, and reliable reporting.

France

Message

What I'm looking for

I’m looking for an operations- and finance-focused role where I can own office execution and strengthen accounts processes—improving cash flow, reporting accuracy, and stakeholder communication—while working with modern systems and a culture that values continuous improvement.

I’m a bilingual Office & Operations Manager with 10+ years of experience across finance, administration, and international business operations. I’m known for combining financial precision with operational coordination—especially in fast-paced, multicultural environments.

I’ve managed accounts receivable portfolios up to €500M, driving cash flow performance by resolving payment delays, improving credit control processes, and ensuring accurate account status. I also support audit and compliance needs through strong reporting reliability and internal controls.

On the operations side, I oversee office workflows, scheduling, and stakeholder communications to keep day-to-day execution smooth. I deliver process improvements that reduce inefficiencies and strengthen reporting accuracy, while maintaining confidentiality and operational integrity when handling sensitive information.

Technically, I work confidently with ERP/CRM and financial systems, including SAP, Navision, and Oracle (R12), and HRIS platforms like Silae and PayFit. I’m motivated by continuous improvement, clear communication, and supporting business continuity through reliable documentation, issue resolution, and data-driven decision-making.

Experience

Work history, roles, and key accomplishments

Bilingual Receptionist

Municipal Town

Mar 2024 - Oct 2025 (1 year 7 months)

Provided bilingual front-desk support for high-volume visitor traffic, ensuring a smooth service flow and timely responses. Coordinated internal communications, managed scheduling and documentation, and resolved visitor inquiries with accurate information.

Front Desk Support Bilingual Communication Scheduling Record keeping Stakeholder Routing Service Coordination Client Relations

Administrative & Communication Assistant

Château Montrose

Oct 2021 - Nov 2022 (1 year 1 month)

Supported executive operations by managing correspondence and ensuring clear stakeholder communication. Coordinated internal activities and events, maintained accurate administrative records, and handled sensitive information with confidentiality.

Executive Support Correspondence Management Scheduling coordination Confidentiality

Office Manager

Élag

Aug 2020 - Mar 2021 (7 months)

Oversaw daily office operations by organizing workflows and ensuring smooth administrative execution. Managed invoicing and financial coordination to support cash flow, implemented process improvements to reduce inefficiencies, and strengthened team coordination.

Office Operations Workflow Management Invoicing Financial Coordination Process Improvement Team Coordination Administrative Execution

Office Manager

Bfr Packaging & Process Ltd.

Jan 2015 - Jan 2020 (5 years)

Directed office operations across multiple regions while ensuring process consistency and business continuity. Managed international receivables and credit control, resolved payment issues, performed reconciliations and reporting, and helped reduce overdue accounts to improve financial stability.

Credit Control Collections Reconciliations Financial Reporting Process Efficiency

Accounts Receivable Specialist

Pfizer Inc.

Jan 2013 - Jan 2015 (2 years)

Managed a large-scale accounts receivable portfolio, resolving discrepancies to keep customer account status accurate. Conducted financial analysis, supported audit processes for compliance, and improved billing accuracy through internal tools and documentation.

Accounts Receivable Financial Analysis Audit Support & Compliance Documentation

Credit & Collections Coordinator

Ingersoll Rand International

Jan 2012 - Jan 2013 (1 year)

Handled credit control by monitoring overdue accounts, improving recovery outcomes, and resolving customer disputes to ensure timely payments. Controlled order release processes, supported compliance, reduced financial risk, and maintained accurate data using Oracle systems.

Credit Control Collections Dispute Resolution Order Release Controls & Compliance Oracle Risk Mitigation

Accounts Receivable Associate

Smartbox

Jan 2011 - Jan 2012 (1 year)

Managed multi-country collections to improve timely recovery and strengthen account balance accuracy. Reconciled customer accounts, supported billing operations, resolved payment issues with clients, and improved transaction flow through accurate record management.

Account Reconciliation Billing Operations Records Management

French Fraud Agent (PayPal)

CS Limitations

Jan 2010 - Jan 2011 (1 year)

Investigated suspicious transactions and identified fraud cases while applying policy-based controls to prevent unauthorized activity. Prepared detailed reports, enforced account restrictions, and improved case handling efficiency to reduce processing delays.

Fraud Investigation Transaction Monitoring Policy Compliance Case Reporting Risk Management Restrictions