Atlehang Mokoena
@atlehangmokoena
I support memorable hotel guest experiences through administration, front-of-house service, and team coordination.
SwitzerlandWhat I'm looking for
I've supported guest experiences at The One&Only Cape Town and The Ritz-Carlton Bahrain, working across front-of-house service, food and beverage administration, and hotel operations.
At The One&Only, I completed rotations in F&B administration, restaurant hostessing, the connectivity centre, and guest experience. I welcomed arrivals, seated restaurant guests, and processed guest refunds across outlets.
I'm studying Hospitality Management at EHL Hospitality Business School and bring organized administration, multilingual communication, adaptability, and attention to detail to guest-focused teams.
Experience
Work history, roles, and key accomplishments
Summer Rotation Programme
The One&Only
Jul 2026 - Aug 2026 (1 month)
Completed a 4-department rotation in F&B administration, restaurant hostessing, connectivity centre, and hotel guest experience. Welcomed approximately 27 hotel arrivals and seated 50–100 restaurant guests per shift.
Food & Beverage Intern
The Ritz-Carlton
Jul 2025 - Jan 2026 (6 months)
Supported service for approximately 50–100 guests per day as part of a team of five. Observed brand presentation and guest experience strategies while maintaining appealing service environments.
Administrative Assistant Intern
Faithrich Trading Projects
Mar 2023 - Dec 2024 (1 year 9 months)
Communicated professionally with team members and supported daily office coordination and information sharing. Developed strong organizational and people skills.
Education
Degrees, certifications, and relevant coursework
EHL Hospitality Business School
Bachelor of Science HES-SO in Hospitality Management, Hospitality Management
2025 -
Pursuing a Bachelor of Science HES-SO in Hospitality Management, expected to graduate in February 2029.
Harvard University
Persuasion, Persuasion
Completed the Persuasion online course in April 2026.
Embark
Introduction to Leadership, Leadership
Completed the Introduction to Leadership certification in October 2025.
Tech stack
Software and tools used professionally
Availability
Location
SwitzerlandAuthorized to work in
Salary expectations
Job categories
Skills
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