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yesenia gomezYG
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yesenia gomez

@yeseniagomez1

Adaptable professional with experience in administration, management, hospitality, customer service and housekeeping, with strong organizational skill

Switzerland
Message

What I'm looking for

I'm seeking to join a dynamic team where I can contribute my energy, skills, and enthusiasm.

I am a highly motivated, reliable and adaptable professional with experience in administration, management, hospitality, customer service and housekeeping. Throughout my career, I have developed strong organizational, communication and problem-solving skills, as well as the ability to manage responsibilities efficiently in busy working environments.

As a Bar Manager / Waitress at Kupela Cervecería, I was responsible for managing daily bar operations, coordinating and supervising staff, training new team members, handling payments, monitoring stock, preparing sales reports and ensuring smooth day-to-day operations. This experience strengthened my leadership, administrative and organizational skills, as well as my ability to make decisions and solve problems independently.

I also have experience in housekeeping at Radisson Blu in Luzern, where I was responsible for preparing guest rooms according to hotel standards, maintaining high levels of cleanliness and hygiene, and responding professionally to guest requests. My hospitality experience has taught me to pay close attention to detail while maintaining efficiency and a high level of customer service.

I am a quick learner who adapts easily to new environments and responsibilities. I am comfortable working independently or as part of a team, and I always approach my work with professionalism, responsibility and a strong work ethic. I am open to new opportunities where I can use my administrative, organizational and management skills while continuing to learn and grow professionally.

Experience

Work history, roles, and key accomplishments

AG

Ice Cream Server

Arrivati Gelateria

Mar 2025 - Nov 2025 (8 months)

Maintained cleanliness of the serving area and equipment, collaborated with team members to handle busy periods, and adapted to a fast-paced environment while maintaining high service standards.

Education

Degrees, certifications, and relevant coursework

CA

Centro de Estudios Aeronáuticos

Cabin Crew Attestation (EASA), Aviation

Completed Cabin Crew Attestation (EASA) in 2025.

CA

Centro de Estudios Aeronáuticos

Amadeus Reservation System Course, Reservation Systems

Completed Amadeus Reservation System Course in 2025.

CL

CIFP MEKA LHII

Administrative Assistant, Administration

Completed Administrative Assistant program in 2021.

CE

Cambridge Kristau Eskola

First Certificate B2, English

Earned First Certificate B2 in 2020.

Tech stack

Software and tools used professionally

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