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Athalia Remulta

@athaliaremulta

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Customer Success and Marketing Operations professional at Pineda Co. managing CRMs for 1,300+ real estate investors.

United States

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At Pineda Co., I manage GoHighLevel, HubSpot, and Close.io systems supporting a community of 1,300+ real estate investors. I guide client onboarding and help applicants through program qualification and A2P compliance approval.

I train clients on CRM platforms and marketing automation tools, oversee technical support requests, and coordinate virtual assistants working on automation setup and fulfillment workflows.

At Pineda Co., I also managed 30+ client marketing accounts with $300K+ in combined monthly Meta ad spend, monitoring campaign KPIs and lead performance. I supported transaction coordination for $100M+ in investment deals, maintaining documentation and operational processes.

Experience

Work history, roles, and key accomplishments

Current

Customer Success & Marketing Operations

Current

Pineda Co.

Jan 2023 - Present (3 years 9 months)

Manage CRM systems and lead client onboarding for a portfolio of brands, supporting 1,300+ real estate investors. Oversee technical support, training, and virtual assistants while managing marketing accounts with significant ad spend.

GoHighLevel HubSpot Close.io Client Onboarding Technical Training A2P 10DLC Compliance Virtual Team Leadership SOP Development Process Improvement Meta Ads Marketing Analytics KPI Reporting

Digital Marketing Strategist

SKC Group

Jan 2021 - Dec 2023 (2 years 11 months)

Managed Meta paid advertising campaigns focused on lead generation and audience growth. Coordinated campaign timelines and creative assets across multiple client accounts.

Meta Ads Facebook Ads Instagram Advertising Lead Generation Campaign Management Client Alignment