AOAtanda Oreoluwa
@atandaoreoluwa
Customer service representative with a commitment to client satisfaction.
NigeriaWhat I'm looking for
I am a dedicated customer service representative with over two years of experience in delivering exceptional support and ensuring client satisfaction. My journey in customer service has equipped me with strong problem-solving skills, active listening abilities, and expertise in multichannel communication, including phone, email, and live chat. I take pride in my capacity to manage large volumes of inquiries while maintaining accurate records and adhering to corporate regulations.
In my previous roles, I have demonstrated my ability to resolve disputes amicably and build rapport with clients. I have worked collaboratively with cross-functional teams to enhance service quality, ensuring that every client interaction is positive and effective. My organizational skills and commitment to efficiency have consistently contributed to a satisfying client experience, and I am eager to bring this dedication to a dynamic customer service position.
Experience
Work history, roles, and key accomplishments
Data Annotator
Hugo
Sep 2023 - Mar 2025 (1 year 6 months)
Adept at accurately annotating text, images, videos, and audio material for AI/ML training with Labelbox and CVAT. Knowledgeable about quality control, segmentation, and bounding boxes. Maintain annotation accuracy while adhering to HIPAA and GDPR.
Customer Service Representative
La’roz Exchange Groups
Mar 2022 - Oct 2024 (2 years 7 months)
Customer-focused expert with excellent communication and problem-solving abilities. Knowledgeable about responding quickly and satisfactorily to phone, email, and live chat requests. Competent at handling conflicts, processing orders, and using CRM systems. Adept at multitasking in hectic settings while maintaining a cheerful, understanding, and professional attitude.
Machine Learning Specialist
Hugo
Jun 2023 - Sep 2023 (3 months)
A strategic machine learning specialist with knowledge of business intelligence, data analysis, and AI project planning. Competent in conveying technical ideas for stakeholders and analyzing machine learning results. Knowledgeable about assessing AI solutions, directing teams on model deployment, and streamlining data procedures.
Education
Degrees, certifications, and relevant coursework
UIUniversity of Ibadan
Bachelor of Health Education, Health Education
2017 - 2021
Completed a Bachelor of Health Education with a focus on health education principles and practices. Developed skills in health promotion, education strategies, and community health initiatives.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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