AUASyria User
@asyriauser
Dedicated professional with a focus on customer service and operations.
United StatesWhat I'm looking for
My name is A'Syria Jackson, and I am currently pursuing my studies in the Entrepreneurship Program at Fayetteville Technical Community College. At 24 years old, I have gained valuable experience in various roles, including managing warehouse operations and providing exceptional customer service. My commitment to excellence drives me to consistently meet deadlines and exceed expectations through hard work and dedication.
In my recent role as an Express Agent, I managed warehouse operations, ensuring timely inventory management and accurate order processing. I also performed clerical tasks to maintain organized records and supported office functions to streamline administrative processes. My eagerness to learn and improve has led me to conduct thorough audits of office processes, identifying inefficiencies and implementing solutions that enhance workflow and accuracy.
With a strong foundation in customer service, I have worked as a Credit Card Agent, where I welcomed clients, resolved inquiries, and processed transactions efficiently. My experience in fast-paced environments, such as Wendy's, has honed my ability to deliver fast, friendly service while ensuring compliance with health policies. I am passionate about building my career in business and am dedicated to achieving my academic goals.
Experience
Work history, roles, and key accomplishments
Express Agent
Express Employment
Jan 2021 - Present (4 years 5 months)
Managed warehouse operations, ensuring timely inventory management and accurate order processing. Performed clerical tasks, maintaining organized records and efficient office operations, while also providing customer service to resolve inquiries and enhance client satisfaction. Supported office functions by streamlining administrative processes and improving workflow, consistently meeting deadline
Credit Card Agent
PNC Bank
Dec 2020 - Apr 2022 (1 year 4 months)
Welcomed clients and provided expert account services via phone and in-person, promptly resolving inquiries and enhancing branch efficiency. Reviewed account details and transactions to ensure accurate fraud reporting and prevention, while maintaining document custody through filing, scanning, and emailing for compliance and organization. Delivered exceptional customer service, efficiently resolvi
Team Member
Wendy's
May 2020 - Oct 2020 (5 months)
Handled cash drawer and counter cashier duties with accuracy and efficiency, delivering fast, friendly service to enhance customer satisfaction. Verified and prepared orders for Drive Thru, ensuring quick and accurate service, and optimized customer service processes through efficient order verification. Ensured compliance with OSHA and company health policies, maintaining a clean and safe environ
Education
Degrees, certifications, and relevant coursework
Fayetteville Technical Community College
Associate's degree, Entrepreneurship Program
Currently pursuing studies in the Entrepreneurship Program. Focused on building greater self-awareness, strengthening communication skills, and prioritizing mental health. Academically, my goals include earning my Associate's degree, followed by a Bachelor's and ultimately a Master's degree in Business.
Seventy-First High School
High School Diploma
Graduated from Seventy-First High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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