Open to opportunities

Trencia Evans

@trenciaevans

Message

Motivated professional with experience in customer service and management.

United States

Message

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a motivated and dependable professional with a strong background in customer service, food service, and management. My experience includes working as a Customer Service Representative at Automated Health Systems, where I provided exceptional service and resolved customer issues efficiently. I pride myself on my ability to multitask and maintain a clean and organized work environment.

Throughout my career, I have held various roles, including Manager at KFC, where I supervised and trained team members to ensure smooth store operations. My commitment to high standards of cleanliness, food safety, and customer satisfaction has consistently driven positive outcomes. I am eager to leverage my skills in cash handling, team leadership, and computer proficiency in a new opportunity.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Automated Health Systems

May 2022 - Oct 2022 (5 months)

Provided exceptional customer service via phone and computer systems. Performed data entry, typing, and organization of client records, resolving customer issues and providing accurate information.

Customer Service Data Entry Typing Organized Records

Manager

KFC

Nov 2016 - Dec 2019 (3 years 1 month)

Supervised and trained team members to maintain store operations. Managed inventory, cash handling, and scheduling, ensuring high levels of cleanliness, food safety, and customer satisfaction.

Team Leadership Inventory Management Scheduling Food Safety

Crew Member

Wendy's

May 2014 - Oct 2016 (2 years 5 months)

Operated cash register and handled customer transactions. Prepared food and maintained cleanliness and organization, supporting the team in food prep and customer service tasks.

Cash Register Food Preparation

Crew Member

Hardee's

Mar 2013 - Apr 2014 (1 year 1 month)

Assisted with food preparation and order accuracy. Provided prompt, friendly service to guests, and maintained cleanliness of the dining and kitchen areas.

Food Preparation Order Accuracy Customer Service

Education

Degrees, certifications, and relevant coursework

North Jackson High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills for further academic or professional pursuits.