I’m looking for a Remote Customer Success role where I can deliver excellent customer care, support fast-moving teams, and use my operations and data skills to resolve issues quickly—while continuing my career growth alongside my nursing education.
Open to opportunities
Tia Hughes
@tiahughes1
Customer Success Associate delivering 5-star service through leadership, problem-solving, and data-driven support.
United StatesWhat I'm looking for
I’m a results-driven Customer Success Associate pursuing an associate degree in nursing, and I bring extensive experience in customer service, team collaboration, and food service management. I’m known for leadership and for motivating teams to deliver excellent, “5-star” customer care.
In prior roles, I managed store operations, cash handling, scheduling, safety culture, and service recovery—handling escalations, refunds, and customer needs with consistency. I also supported fast-paced environments by operating tools and systems like POS registers, scanners, and reporting workflows.
Across operations and administration, I’ve performed inventory tasks (cycle counts, variance research, RF scanner/replenishment reports), maintained compliance with USDA/state/district nutrition regulations, and handled office work including shipping/receiving, transaction logs, CRM support, and accounts payable/receivable in QB software.
Experience
Work history, roles, and key accomplishments
FC
Inventory Associate
Fayetteville Tech Comm College
Feb 2026 - Apr 2026 (2 months)
Operated pallet jack/forklift and RF scanner to inventory freight and generate replenishment reports.
CS
Child Nutrition Assistant
Cumberland County Schools
May 2024 - Feb 2026 (1 year 9 months)
Maintained production, temperature, waste, and cleaning records while following USDA, state, and district child nutrition regulations.
BT
Office Manager/Dispatcher
Bob's Daughter Transport
Jan 2020 - Sep 2023 (3 years 8 months)
Managed shipping and receiving, maintained transaction logs, and supported drivers with data entry and issue resolution while handling accounts payable/receivable in QB software.
SS
Customer Service/Cashier
Short Stop
Oct 2019 - Sep 2020 (11 months)
Processed fuel pre-payments and retail transactions using POS systems, and handled deliveries, invoice verification, and back stock organization.
CH
Assistant Manager
Checkers
Nov 2016 - Jan 2019 (2 years 2 months)
Built schedules, managed time-off requests, and adjusted labor to demand while monitoring sanitation practices and handling customer escalations.
AR
Assistant Manager
Arby's
Sep 2013 - Jul 2016 (2 years 10 months)
Ensured compliance with health codes and OSHA policies while tracking sales, labor, food cost, speed of service, and guest satisfaction metrics.
HA
Baggage Handler
Hartsfield-Jackson International Airport
Mar 2011 - Jan 2013 (1 year 10 months)
Processed mishandled and delayed bags, completed damage and tracing requests, and followed TSA/FAA and airline security chain-of-custody procedures.
Education
Degrees, certifications, and relevant coursework
Fayetteville Technical Community College
Associate Degree in Nursing, Nursing
Pursuing an in-progress associate degree in nursing at Fayetteville Technical Community College.
MS
Morrow High School
High School Diploma, Secondary Education
Earned a high school diploma from Morrow High School.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
United StatesAuthorized to work in
Job categories
Skills
Customer ServiceTeamworkLeadershipStore OperationsCash HandlingFood Service ManagementFast Paced EnvironmentProblem SolvingConflict ResolutionActive ListeningAttention To DetailInventory ManagementCycle CountsPallet JackReplenishment ReportsData EntryCRMAccounts PayableAccounts ReceivableLottery Machine OperationPin Pad OperationWaste LoggingFood Safety ComplianceKPI TrackingService RecoveryELD Technical SupportJackson
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