Open to opportunities

astrofiz de

@astrofizde

Message

Creative commercial advisor with a passion for innovative solutions.

Spain

Message

What I'm looking for

I seek a role that fosters collaboration and offers growth opportunities.

I am a dynamic and innovative professional with a proven track record in sales and customer service across various international environments. My experience as a Commercial Advisor allowed me to excel in high-pressure situations, where I successfully sold a contract worth 2.5 million euros. I thrive on challenges and have a knack for identifying business opportunities, which has earned me the nickname 'Opportunity Creator' among my peers.

Throughout my career, I have embraced diverse roles, from teaching Spanish in Thailand to coordinating content for a political party. Each experience has enriched my understanding of different cultures and honed my ability to connect with people. I am passionate about teamwork and believe that unity is strength, which drives me to always give my best in collaborative settings.

Experience

Work history, roles, and key accomplishments

Content Moderator

Confidential

Sep 2024 - Present (11 months)

Actively moderated user-generated content on a social platform, ensuring compliance with established policies and addressing inappropriate content. Managed user reports and collaborated with internal teams to improve moderation policies and detection tools.

Content Moderation User Support Investigation Collaboration Communication Data Analysis

Commercial Advisor

Confidential

Jan 2022 - Present (3 years 8 months)

Successfully sold a 2.5 million euro contract (Lipivir) and was responsible for sales in Africa and Asia. Excelled at coaching and networking, working on projects with Swissvax, Lipivir, Berformance, and Swissdes.

Sales Coaching Networking Business Development Project Management Client Relationship Management

Spanish Teacher

Baandinthai

Dec 2019 - Present (5 years 9 months)

Served as a Spanish teacher, taking on various roles including bricklayer, cook, coach, and trainer. Gained valuable life experience and built strong relationships.

Teaching Coaching Training Mentoring Cultural Immersion Communication

Receptionist

International Guest House

Jan 2017 - Present (8 years 8 months)

Socialized with diverse cultures and built strong relationships, fostering a family-like environment among guests and staff. Gained unforgettable experiences and maintained connections.

Customer Service Interpersonal Skills Communication Hospitality Problem Solving

Content Coordinator

Political Party

Aug 2016 - Present (9 years 1 month)

Filtered proposals from militants, including new laws and electoral campaign changes, acting as a mediator between members and headquarters. Ensured effective communication and policy alignment.

Content Moderation Policy Analysis Communication Médiation Public Relations

Sales Commercial

Webhelp

Feb 2013 - Present (12 years 7 months)

Achieved significant sales goals with a united team, developing strong values of commitment and integrity. Gained foundational sales experience in a challenging environment.

Sales Teamwork Customer Service

Customer Advisor

Nacka Värmdö Fönsterputs

Jan 2011 - Present (14 years 8 months)

Assisted French-speaking gamers with technical issues via live chat, email, and phone, ensuring a positive experience. Logged and categorized issues using Zendesk and Jira, collaborating with development teams to resolve complex problems.

Customer Service Technical Support Zendesk Jira Troubleshooting Communication Problem Solving

Education

Degrees, certifications, and relevant coursework

Unknown

E.S.O., General Studies

Completed secondary education, gaining foundational knowledge across various subjects. Developed essential academic skills and prepared for further studies or vocational training.