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Ashwini Shinde

@ashwinishinde3

Renewals Specialist at Anoviatech SolutionsPvt Ltd managing customer contracts, renewal pipelines, and forecasts in Salesforce and Power BI.

India

Message

At Anoviatech SolutionsPvt Ltd, I manage the renewal lifecycle for customer contracts, subscriptions, support services, and software. I prepare renewal documents and maintain the pipeline and forecast in Salesforce.

I generate renewal reports in Power BI and coordinate with sales, account executives, customer service, distributors, and channel partners to resolve queries and support renewals. I also identify upsell and cross-sell opportunities and mentor junior team members.

Previously, as a Sr. Associate at SutherlandGlobal ServicesLtd., I managed global client agreements, processed discounts and deal approvals, and maintained reports and financial data. My earlier experience includes process and SLA/KPI work at Etihad Airways, finance operations at Maersk Global ServiceCentre Pvt. Ltd., and invoice processing at SKF India Ltd.

Experience

Work history, roles, and key accomplishments

Current

Renewals Specialist

Current

Anoviatech Solutions Pvt Ltd

Sep 2023 - Present (3 years 1 month)

Managed end-to-end renewal lifecycle for customer contracts, subscriptions, and support services. Monitored contract expirations, prepared quotations and contracts, and maintained renewal pipeline in Salesforce.

Salesforce Power BI Contract Management Renewals Pipeline Management Forecasting Customer Relationship Management Excel

Sr. Associate

Sutherland Global Services Ltd.

Mar 2017 - Aug 2023 (6 years 5 months)

Managed global client agreements and processed discounts and deal approvals. Coordinated with sales leaders and managed SFDC reports and SAP financial data.

Salesforce SAP Cognos A1S SBA Deal Desk Reporting Dashboarding Excel

Consultant

Etihad Airways

Oct 2015 - Mar 2017 (1 year 5 months)

Trained new employees and supported onboarding. Streamlined processes and maintained SLA/KPI compliance, and supported Oracle-to-SAP migration.

Training Onboarding Process Improvement SLA Management KPI Management SOP Development Oracle SAP

Sr. Associate FNA

Maersk Global Service Centre Pvt. Ltd.

Aug 2014 - Sep 2015 (1 year 1 month)

Managed inter-company billing, invoice processing, and vendor payments. Performed bank, GL, and ICB reconciliations and month-end reporting.

Intercompany Billing Invoice Processing Vendor Payments Account Reconciliation Bank Reconciliation GL Reconciliation Month End Reporting HSBC

Finance Associate

SKF India Ltd.

Jan 2011 - Jan 2014 (3 years)

Processed vendor invoices and payments against purchase orders in Mapics and SARA Light. Managed supplier advances, invoice adjustments, and manual payments.

Invoice Processing Vendor Payments Purchase Order Mapics SARA Light Debit Notes Vendor Discounts Excel