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ASHWIN BASIL JACOBAJ
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ASHWIN BASIL JACOB

@ashwinbasiljacob

Operations Analyst using data analytics to optimize KPIs and improve operational efficiency.

India
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What I'm looking for

I’m looking for a role where I can drive operational performance through KPI reporting, data validation, and process improvement. I want to collaborate cross-functionally, build clear dashboards, and use analytics to prevent losses and improve efficiency.

I’m an operations-focused analyst with 2+ years of experience leveraging data analysis, KPI reporting, and process improvement to optimize performance in high-volume environments. I translate complex operational issues into clear, actionable changes that teams can execute quickly.

In my recent role, I analyzed operational workflows across frequent supplier deliveries to identify bottlenecks and improve inventory accuracy. I reduced delivery processing time by 56% through workflow redesign, validation improvements, and process standardization.

I built KPI tracking and reporting systems in Excel, and I collected, validated, and reconciled operational data to resolve discrepancies in real time. By using discrepancy analysis and data-driven decision-making, I prevented approximately £500/week in losses while strengthening operational reliability through trend analysis and dashboard reporting.

I also back my work with hands-on analytics projects, including workforce data quality & governance analysis (10,000+ records validated with SQL and Python) and an NYC taxi operations & revenue analytics platform using automated ETL and KPI dashboards. I enjoy cross-functional collaboration, stakeholder communication, and continuous improvement—turning data quality and performance signals into better operational outcomes.

Experience

Work history, roles, and key accomplishments

Shake Shack logoSS

Receiver & Cross Trainer

Apr 2023 - Jan 2026 (2 years 9 months)

Reduced delivery processing time by 56% (45 to 20 minutes) through workflow redesign, improved validation, and process standardization. Prevented ~£500/week in losses by resolving 2–3 discrepancies per shift and coordinating with 5–7 suppliers while maintaining Excel KPI tracking for inventory performance.

Education

Degrees, certifications, and relevant coursework

De Montfort University logoDU

De Montfort University

Master of Science, Data Analytics

2022 - 2023

Completed an MSc in Data Analytics at De Montfort University from 2022 to 2023.

MU

Mahatma Gandhi University

Bachelor of Science, Mathematics

2019 - 2022

Completed a BSc in Mathematics at Mahatma Gandhi University from 2019 to 2022.

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