Karthik A

I’m an Associate Operations professional with 4+ years of operational analytics experience at Amazon. I specialize in SQL-driven insights, business intelligence dashboards, and data-driven decision-making that improve accuracy, speed, and operational outcomes.

In my role, I engineered automated SQL queries and Power BI dashboards to monitor 500+ SKU performance metrics, achieving 98% data accuracy and reducing manual reporting errors by 20%. I also accelerated weekly performance report generation by 30% using Advanced Excel automation and Power BI dashboard implementation, giving 5+ departments real-time SLA compliance visibility.

I focus on uncovering operational root causes through trend analysis and performance monitoring. By identifying 12+ process bottlenecks and applying root cause analysis, I contributed to an 18% reduction in escalation rates and improved team efficiency, while maintaining 95%+ SLA adherence through delivery-performance tracking and stakeholder-ready insights.

I enjoy translating business needs into actionable analytics by collaborating with operations and marketing teams. Beyond daily execution, I build analytical projects across Python, SQL, Power BI, and Excel—like ecommerce SQL insights, customer shopping trend analysis, and sales analysis—along with continuous learning through IBM and Google Data Analytics programs.