Ashraf Ali
@ashrafali
Dedicated team lead with a passion for excellence in healthcare.
Sri LankaWhat I'm looking for
I am a self-driven and dedicated individual with extensive experience in the healthcare sector, currently serving as a Team Lead at Legacy Health Care (Pvt) Ltd. in the US. My journey began as a Collection Executive, where I honed my skills in managing client relationships and ensuring the highest standards of service. Over the years, I have developed a strong commitment to excellence and a keen ability to foresee challenges and opportunities within the corporate landscape.
With a Level 7 Post Graduate Diploma in Strategic Management & Leadership from OTHM, UK, I possess a solid foundation in leadership and management principles. My previous roles, including Executive Officer at Aegis Lanka and Network Support Engineer at Innsys Inc., have equipped me with a diverse skill set that includes communication, interpersonal skills, and time management. I am enthusiastic about contributing my expertise to a challenging and responsible position that allows for continuous improvement and growth.
Experience
Work history, roles, and key accomplishments
Team Lead
Legacy Health Care (Pvt) ltd.
Jul 2024 - Present (11 months)
Currently serving as a Team Lead at Legacy Health Care, responsible for overseeing team performance and ensuring high-quality service delivery. Focused on driving team success and fostering a collaborative work environment.
Senior Executive
Legacy Health Care (Pvt) ltd.
Jan 2023 - Jul 2024 (1 year 6 months)
Served as a Senior Executive, managing client relationships and ensuring satisfaction. Developed strategies to improve service delivery and operational efficiency.
Collection Executive
Legacy Health Care (Pvt) ltd.
Sep 2022 - Jan 2023 (4 months)
Worked as a Collection Executive, focusing on debt recovery and maintaining customer accounts. Utilized negotiation skills to resolve outstanding payments.
Executive Officer
Aegis Lanka (Pvt) ltd.
Jan 2021 - Sep 2022 (1 year 8 months)
Employed as an Executive Officer, responsible for administrative tasks and supporting operational functions. Ensured compliance with company policies and procedures.
Network Support Engineer
Innsys Inc.
Jul 2018 - Nov 2019 (1 year 4 months)
Worked as a Network Support Engineer, providing technical support and troubleshooting network issues. Collaborated with IT teams to enhance network performance.
IT Officer
Lalan Rubbers (Pvt) ltd.
Jan 2017 - Jun 2018 (1 year 5 months)
Served as an IT Officer, managing IT infrastructure and providing support to staff. Ensured the smooth operation of IT systems and resolved technical issues.
Education
Degrees, certifications, and relevant coursework
Oxford International College
Passed G.C.E Advanced Level Examinations.
International Airline Ticketing Academy (IATA)
Diploma, Airline Operations
Diploma in Airline Fares/ E-ticketing, Reservations, Marketing, GDS, Tours, Airport Operations and Cargo.
The Chartered Institute for IT
Professional Graduate Diploma, Information Technology
BCS (HEQ) Professional Graduate Diploma in IT.
OTHM
Post Graduate Diploma, Management
Level 7 Post Graduate Diploma in Strategic Management & Leadership.
Tech stack
Software and tools used professionally
Availability
Location
Sri LankaAuthorized to work in
Job categories
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