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Anuradha Uthpala

@anuradhauthpala

Message

Senior Assistant Team Lead in US healthcare RCM operations and leadership.

Sri Lanka

Message

What I'm looking for

I’m looking for a Revenue Cycle Management role where I can lead operations, improve clean claims via EDI/denial management, onboard clients, and deliver reliable month-end reporting while meeting SLAs.

I’m a subject matter expert in United States Healthcare Revenue Cycle Management with over 6 years of experience in operations, focused on technology-driven RCM solutions. I enjoy turning process gaps into measurable improvements across billing, EDI rejections, denial management, and clean-claim performance.

As a Senior Assistant Team Lead at Synergen Health Pvt Ltd, I manage multiple ASC accounts, oversee month end close processes, and prepare accurate month end reports. I lead multiple teams, delegated tasks to maximize efficiency, initiated EFT enrollments for faster payment, and created provider portals to improve operational efficiency.

I’m also hands-on with quality and problem-solving—overlooking EDI rejections and initiating corrective processes to reduce errors, plus allocating claims to minimize backlogs and improve resolution rates. Earlier roles included Assistant Team Lead and Operations Analyst work where I supported projects like OLD AR (Ambulance) and collected over $500K in payments within 8 months, while consistently meeting performance targets.

Experience

Work history, roles, and key accomplishments

Current

Senior Assistant Team Lead

Current

Synergen Health Pvt Ltd

Apr 2025 - Present (1 year 3 months)

Manage multiple ASC accounts, overseeing month-end close processes and preparing operational and financial reports for senior management and clients. Lead onboarding, optimize workflows, improve clean claim performance by addressing EDI rejections, and ensure SLA compliance while mentoring team members.

Month End Close Client Onboarding Workflow Optimization Task Delegation Claim Allocation Operational Reporting Financial Reporting Mentoring

Assistant Team Lead

Synergen Health Pvt Ltd

Apr 2023 - Apr 2025 (2 years)

Led collection and denial management workflow improvements to increase paid claim performance from 90% to 97%. Reduced denial management backlog, mentored direct reports, and maintained high client satisfaction by delivering timely, service-focused solutions.

Paid Claim Percentage Improvement Denial Management Denial Backlog Reduction Workflow Management Mentoring Turnaround Time (TAT)

Senior Operations Analyst

Synergen Health Pvt Ltd

Apr 2022 - Apr 2023 (1 year)

Worked on OLD AR projects while learning specialty (Ambulance) and collected over $500K in payments within 8 months. Oversaw operational functions to support efficient performance and achievement of organizational targets.

OLD AR Projects

Operations Analyst

Synergen Health Pvt Ltd

Dec 2020 - Apr 2022 (1 year 4 months)

Handled daily operational tasks while meeting performance targets and ensuring timely completion without backlog. Supported consistent execution of assigned work within operational standards.

Task Completion

Associate Operations Analyst

Synergen Health Pvt Ltd

Jun 2020 - Dec 2020 (6 months)

Maintained high quality standards and ensured efficient execution of assigned operational tasks. Performed work to support consistent operational performance.

Quality Assurance