Ash linton
@ashlinton
I’m a Council Tax caseworker who delivers fair, defensible decisions through clear evidence analysis and plain-English communication.
ZimbabweWhat I'm looking for
I’m a temporary Council Tax Caseworker (EO) at the Valuation Office Agency, delivering fair, accurate and timely outcomes across deletions, mergers, new properties and effective date changes. I’m known for evidence-based decisions, “appeal ready” documentation, and making complex caselaw understandable to non-technical audiences.
In my current role, I lead evidence reviews for VT appeals by comparing customer submissions with historic sales data and street sheets, then documenting a coherent “thought process” that’s convertible into a 6-week pack. I also explain complex caselaw to colleagues and customers, quality-assure legacy cases to prevent misapplied guidance, and work with data sources including MILO and customer correspondence.
I balance heavy caseloads with continuous improvement—building a simple Excel + desktop workflow to track workstreams and coaching teammates with practical 1-hour sessions that improve KPIs without sacrificing quality. I’m motivated by “right first time” service, and I’m seeking to secure the position permanently while continuing my Level 3 Data apprenticeship and sharing what I learn with the team.
Experience
Work history, roles, and key accomplishments
Led evidence reviews for Valuation Tribunal appeals, producing coherent “appeal-ready” decision write-ups based on historic sales data, street sheets, and MILO. Explained complex caselaw in plain English, supported vulnerable appellants with reasonable adjustments, and coached colleagues by improving workflow tracking with an Excel/desktop system.
Special Effects Makeup Artist
Self Employed
Interpreted complex creative briefs and made rapid material, technique, and scheduling decisions to meet production needs. Delivered precise, quality-critical makeup work under tight filming timelines, while leading small teams and training junior artists to improve consistency and collaboration.
Education
Degrees, certifications, and relevant coursework
Not specified
Level 3 Data Technician apprenticeship, Data
Activities and societies: Level 3 Data apprenticeship (in progress).
Currently completing a Level 3 Data Technician apprenticeship focused on data quality, evidence validation, and process improvement. Applies learning to structured, analytical evidence handling in role.
Not specified
Level 3 Diploma in Makeup Artistry, Makeup Artistry
Activities and societies: COSHH/H&S; ISO/QMS knowledge.
Completed a Level 3 Diploma in Makeup Artistry, with supporting knowledge of COSHH, Health & Safety, and ISO/QMS standards. Built foundations for quality, compliance, and professional practice.
Not specified
GCSEs (English, Maths, Science), General Education
Completed GCSEs including English, Maths, and Science. These qualifications supported core communication and numeracy skills.
Not specified
Level 2 qualifications (IT, Administration, Customer Service & Coding), IT & Coding
Completed Level 2 qualifications covering IT, Administration, Customer Service, and Coding. Developed foundational skills supporting administrative accuracy and digital literacy.
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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