Ashley Smithers
@ashleysmithers
Dedicated customer service specialist with strong organizational skills.
United StatesWhat I'm looking for
I am a dedicated professional with a strong background in customer service and retail management. My experience as a Pharmacy Technician at CVS has honed my ability to verify prescriptions and handle customer inquiries effectively. I pride myself on my excellent communication skills and my ability to manage multiple tasks efficiently.
Throughout my career, I have consistently exceeded departmental goals, particularly during my time as an Inventory Specialist at Carvana. My organizational skills and attention to detail have allowed me to excel in fast-paced environments, ensuring that operations run smoothly and efficiently. I am passionate about providing exceptional service and fostering positive relationships with customers.
Experience
Work history, roles, and key accomplishments
Pharmacy Technician
CVS
Sep 2023 - Present (2 years)
Verified prescriptions and insurance information for customers. Answered customer inquiries through phone calls and chat, handling escalated calls efficiently.
Inventory Specialist
Carvana
Jul 2021 - Sep 2023 (2 years 2 months)
Loaded and unloaded vehicles daily, ensuring safety for transportation through thorough inspections. Assisted management with clerical needs and consistently exceeded departmental goals.
Fulfillment Associate
Amazon
Oct 2020 - Jul 2021 (9 months)
Verified address information and managed orders, including scanning shipments for departures. Processed returns and restocked items while maintaining an organized workstation.
Manager
Papa Johns
Jan 2020 - Dec 2020 (11 months)
Managed orders and verified address information, providing clerical assistance to the manager. Drove customer engagement, resulting in repeat business, and was recognized for outstanding internal customer service.
Sale Associate/Customer Service
Great Wolf Lodge
Feb 2018 - Sep 2019 (1 year 7 months)
Processed returns and restocked items, and answered customer inquiries via phone calls. Assisted management with clerical needs and operated the point of sale system.
Education
Degrees, certifications, and relevant coursework
Northwest Cabarrus High School
High School Diploma, General Education
Completed a comprehensive high school curriculum, earning a High School Diploma in General Education. Developed foundational knowledge and skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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