Ashley Ruebensaal
@ashleyruebensaal
Dedicated service manager with a passion for customer satisfaction.
United StatesWhat I'm looking for
I am an enthusiastic professional with a strong background in automotive service management and customer relations. Currently, I serve as an Assistant Service Manager at Toyota-Cleveland Heights, where I leverage my experience to ensure customer satisfaction and efficient service delivery. My journey in the automotive industry has equipped me with a diverse skill set, including service writing, vehicle maintenance, and effective communication.
As the Founder and CEO of The Critter Cavern LLC, I have honed my entrepreneurial skills, focusing on quality captive breeding of wild-caught species and invertebrates. This venture reflects my commitment to excellence and my ability to manage multiple responsibilities effectively. My previous roles at various automotive dealerships have provided me with a solid foundation in service advising, warranty management, and customer service, enabling me to thrive in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Assistant Service Manager
Toyota-Cleveland Heights
Oct 2023 - Present (1 year 10 months)
Assisted service operations and managed customer interactions. Utilized DealerTrack and DealerFX for efficient service management.
Founder and CEO
The Critter Cavern LLC
Jun 2023 - Present (2 years 2 months)
Founded and managed a business focused on captive breeding of wild-caught species and invertebrates. Emphasized quality over quantity in all breeding efforts.
Working Service Advisor
Ford Autonation
Mar 2022 - Present (3 years 5 months)
Provided service advising to customers, ensuring their vehicle needs were met. Proficiently used CDK and Xtime systems for scheduling and service management.
Service Advisor/Writer
Classic Auto Group Ohio
Oct 2021 - Present (3 years 10 months)
Served as a Service Advisor/Writer, handling customer inquiries and service documentation. Utilized the Reynolds & Reynolds Ignite system for efficient operations.
Receptionist/Secretary
Classic Auto Group Ohio
Jun 2021 - Present (4 years 2 months)
Managed incoming calls and directed them appropriately within the office. Handled inner office mail and performed cashier duties.
Porter
Classic Auto Group Ohio
Jun 2021 - Present (4 years 2 months)
Facilitated dealer trades and took photographs of vehicles for the company website. Maintained the new car lot, ensuring vehicles were presentable.
Rental Manager
Brunswick Auto Mart
Nov 2020 - Present (4 years 9 months)
Managed a high-volume rental fleet, ensuring smooth operations. Utilized CDK and TSD systems for efficient rental management.
Education
Degrees, certifications, and relevant coursework
Lakewood High School
High School Diploma, General Studies
2016 - 2020
Completed high school education, gaining foundational knowledge across various subjects. Developed essential academic and life skills during this period.
West Shores High School
Certificate, Automotive Technology
Completed a trade school program focused on Automotive Technology. Acquired practical skills and theoretical knowledge essential for automotive repair and maintenance.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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