Ashley Murphy

Facilitated curriculum for online courses, engaging with students daily and providing feedback on assignments. Managed communications with students and department contacts, while also attending HR workshops and trainings.

Facilitated curriculum for online courses, engaging with students daily in discussion forums and managing communications. Assessed and provided feedback on assignments, while also attending HR workshops and trainings.

Managed a global team of technical writers, providing support for project progress and clearing roadblocks. Developed and implemented strategies for delivering internal and external content, including executive leadership and crisis communications.

Facilitated curriculum for online courses, engaging with students daily in discussion forums and managing communications. Assessed and provided feedback on assignments, while also attending HR workshops and trainings.

Collaborated with healthcare staff for UX design, including EHR form development and process documentation. Worked remotely, assisting with project planning and resource management.

Created and edited online content such as articles, blog posts, and press releases. Collaborated with clients and editors to identify project scopes and expectations.

Coordinated with product owners and specialists to develop communications materials. Developed and deployed guided walkthroughs of new features within the software platform.

Served as team lead for the healthcare documentation team, interviewing, mentoring, and onboarding new members. Planned, developed, and distributed user documentation for medical simulation products and proprietary software.

Collaborated with healthcare staff for UX design, including EHR form development and process documentation. Worked remotely, assisting with project planning and resource management.

Edited and organized content for clinical scenarios, and updated content in facilitator software. Researched and fact-checked content provided by clinicians for accuracy.

Worked with subject matter experts to create content for product documentation for software and hardware products. Interviewed engineers and product managers to create timelines for delivering documentation.

Worked with subject matter experts to create process workflows and standard operating procedures. Developed and curated an internal communications wiki space to assist employees.

Completed a Master of Arts in English with a specialization in Technical Communications. This program enhanced skills in advanced content development, strategic planning, and managing complex communication projects.

Obtained a Bachelor of Arts in English with a focus on Technical Communications. This foundational degree provided comprehensive knowledge in content creation, documentation, and communication strategies.