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Ashley IzaguirreAI
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Ashley Izaguirre

@ashleyizaguirre

I support customers and teams through bilingual administration, data entry, and fast-paced operations.

United States
Message

What I'm looking for

I'm looking for a role where I can support customers and team operations through bilingual communication, accurate documentation, data entry, and adaptable computer skills.

I've delivered customer service and point-of-sale support at Balise’s Flash Car Wash since 2021, handling service questions, payments, incident-video reviews, and high-volume operations. I also supported machine-learning projects at Handshake AI, helping improve large language models across projects including Hedgehog and Public Spaces.

With a Justice Studies degree, a Cybersecurity minor, and Rhode Island government internship experience, I bring research, documentation, public-policy collaboration, and bilingual English-Spanish communication to administrative and customer-facing work.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Rhode Island College logoRC

Rhode Island College

Bachelor of Arts, Justice Studies

2022 - 2025

Pursued a Bachelor of Arts in Justice Studies with a minor in Cybersecurity, focusing on criminal justice and digital security.

University of Rhode Island logoUI

University of Rhode Island

Criminal Justice Studies

2020 - 2021

Studied Criminal Justice Studies, gaining foundational knowledge in the justice system.

Tech stack

Software and tools used professionally

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