Dulce V User

I am a bilingual (Spanish/English) administrative professional with multi-year experience in customer service, clerical processing, and office coordination across public and private sectors. I consistently deliver accurate document processing and reliable front-desk support while maintaining strong communication with clients and colleagues.

At Durham County Social Services I processed high volumes of documents with 98% accuracy, maintained client records, and ensured proper routing to caseworkers, demonstrating attention to detail and compliance with internal standards. In production and school office roles I managed work orders, supported scheduling, trained staff, and kept records and supplies organized to support smooth operations.

I bring proficiency in Microsoft Word, Excel, and PowerPoint, experience with office equipment (printers, scanners, copiers), cash handling, and proven ability to work effectively in fast-paced environments. I am driven to apply my administrative strengths and customer-focus to support teams that value accuracy, teamwork, and service.