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ashley guriah

@ashleyguriah

Change management consultant at CCH Commercial Cold Holdings who designed WMS and ERP change plans across finance and warehouse operations.

South Africa
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At CCH Commercial Cold Holdings, I worked as Change Lead on WMS and ERP change across logistics, supply chain, finance, and warehouse operations. I designed change and training plans, assessed impacts and readiness, and supported users through go-live.

For Western Cape Government, I defined and implemented change management for its Digital Experience Platform, including stakeholder impact assessments, communications and training approaches, and a post-project business and IT support model. I also designed an operational change engagement model for 13 directorates.

Earlier, I managed and consulted on business and IT projects across SAP, JDE Financials, HR, and infrastructure. My work included the SAP Success Factors implementation at Santam, SAP HR rollout at Engen across 17 countries, and redesign of the HR division at Public Investment Corporation.

Experience

Work history, roles, and key accomplishments

CCH Commercial Cold Holdings logoCH

Change Lead - Senior Change Manager (Principal Business & IT Consultant)

Oct 2023 - Nov 2025 (2 years 1 month)

Change Lead
Design Change Strategy aligned to Program Strategy/rollout i.e scope, timelines, miletsones, Go Live, post project support, Change Execution Plan (Action Plan), Design Training Strategy & Plan, Manage training stream (Leads, training ametrial compilation, training plan), Design/Lead Change Managers across WMS(Logistics/Supply Chain)/ERP, CIA Strategy and Gao Analysis approach and pla

Western Cape Government logoWG

Principal Consultant (Business and IT)/Change Manager - Business and IT (PROJECT

Oct 2022 - Mar 2023 (5 months)

DXP Project Change Management

• Define and implement a change strategy for the Digital Experience Platform for the Western Cape Government
• 360 Change Impact Assessment across the project stakeholder landscape (internal and external), people/culture, process, technology, vendors, customers,
• Define the change strategy aligned to the DXP Business Case, Scope, Project Plan
• Define and impleme

City of Cape Town (CONTRACT) logoCC

Principal Business/IT Consultant/Technology Change & Training Lead/BA Lead (PRO

Jun 2019 - May 2021 (1 year 11 months)

Business Consulting/Advisory :
Consulting on business best practices i.e strategic alignment - corporate and BU, process optimization, business risk management and mitigation for inherent risks and solutions for issues
IT & Project Management Consulting :
Consulting on IT best practices i.e business analysis and requirements analysis/gathering, AS IS vs To BE gap analysis, IT process optimiza

MDD - Game-Dion Wired (CONTRACT) logoMC

Principal Consultant-Snr Technology Change/Training Manager - SAP S4 Hana - (PR

Mar 2018 - Feb 2019 (11 months)

Responsible for the end to end change management strategy, plan, schedule and hands on execution for the Warehouse Management/Logistics are for the SAP S4 Hana Solution (cloud platform). As Is and To Be gap analysis, across the various warehouse processes i.e Receiving, Issue Goods, Inventory Management, SAP Warehouse subcontracting, Financial Recounts and Reconciliations, Stock Despatching, Out

Santam Insurance logoSI

Principal Consultant/Project Manager/Snr BA/Architect- SAP Success Factors(On Pr

Jun 2015 - Feb 2018 (2 years 8 months)

Snr Project & Change Manager for the implementation of SAP Success Factors System across Santam/subsidiaries. Align Santam project & change scope with the programme scope & confirm subsidiaries as well as countries impacted, Project & change strategy & plan/schedule, resource plan/scheduling, work estimations for Santam resources. CIA's across the project & stakeholder landscape, comms & training

Santam Insurance logoSI

Principal Business and IT Management Consultant - Financial Redesign and Revital

Apr 2017 - Oct 2017 (6 months)

Project / Program Consulting : best practices, project structure, streams, resource management & working groups for the Finance Revitalization project across Finance, IT & Business Solution Design,continuous process improvement and leadership framework for Finance, Develop a value proposition model. IT Best Practices - Advise on IT Best Practices i.e SDLC, AGILE, ITIL COBIT AGILE & business to IT

Santam Insurance logoSI

Principal Consultant: JDE Financials-IT Consultant/Senior Technology Change & Tr

Sep 2016 - Mar 2017 (6 months)

IT Solution & Project Management Consulting, Business Analysis , Process Engineering/Risk Management , 360 IT impact analysis ( business analysis, system analysis ) i.e full consulting analysis – end to end Navigation, general/functional changes and net changes impact analysis according to functional and sub-functional areas.Gap analysis/audit of system & functional roles & users across the JDE s

Engen Refinery - Durban logoED

Principal Consultant- IT Infrastructure Project Manager/IT Solution / Risk Engin

Jul 2012 - May 2015 (2 years 10 months)

Short project for the roll out of Windows 7 / Offfice 2010 for the Engen refinery in Durban as Project Manager /IT Technical Solution Designer/Risk/Senior Change Manager until Jan 2014. Managing rollout teams and team leaders as well as designing rollout processes and procedures for the 1000 users at the site. Impact analysis, change programs, solution design for technical integration apps at the

Engen Refinery - Durban logoED

Principal Consultant-SAP HR Project & Program Manager/Risk Manager/Solution & Co

Jul 2012 - Jul 2013 (1 year)

Project Manager (technical & business streams) on SAP - HR & performance management & balanced scorecard across all business units for Engen ( South Africa & rest of Africa ). SAP- ERP & Microsoft Sharepoint - SDLC implementation).PMBOK, Agile, SCRUM & G3 Methodologies.
SAP Technical Project Manager:(ABAP, Workflow, SAP Config, Java, .Net, SAP Portal, Basis,Infrastructure, System Architecture & I

Nedbank logoNE

Senior BA-Change Manager- Process Engineer

Jan 2012 - Jun 2012 (5 months)

Stakeholders : CFO, FM, Master Data Manager, Master Data Specialists, End Users, Employees.

The bank had restructured their finance business & were implementing a strategic, aligned business model which aligned to global best practices & to the corporate strategy. This entailed an integration of all legacy finance systems/interfaces into SAP and required new master data management processe

Public Investment Corporation logoPC

Principal Consultant-Project Manager-Process Engineer/HR Manager/ - HR Strategis

Jan 2010 - Dec 2011 (1 year 11 months)

• Contracted to Project Manage the redesign/restructure of the human resources division from both a strategic and operational perspective for PIC ( largest asset manager in the country i.e R 850 bn).
• Design of the HR strategy and Project Plan across all the areas of HR using the G3 methodology i.e
HR strategy alignment with the business strategy of PIC, retention, Recruitment and Selection, Tr

Quest Flexible Staffing logoQS

Principal Management Consultant-Snr Program Manager/Strategist-Solution Engineer

Jan 2008 - Dec 2009 (1 year 11 months)

This was one of my projects to redesign & implement the retention strategy for 12 500 staff.
Consult to Exco on strategy & operations best practice
Assessment and redesign of the following strategies/processes : Operational Management, Branding, Business Partnering, Retention, Performance Management, Benefits, Revenue Generation, Employee Wellness, Event Management, Communication, Change Manage

Ernst & Young logoEY

Principal Consultant-Program Manager / National Recruitment Manager/Trainer (1 y

Nov 2006 - Dec 2007 (1 year 1 month)

I was called in as a consultant to execute the recruitment and resourcing of 500 professional service employees for Ernst & Young, SA. Reponsible for recruiting and sourcing for the largest internal audit work in the world - Transnet Internal Audit Project - R65 bn
• Designed the recruitment strategy and implementation for Risk Advisory Services
• Trained management on alignment of the recruitmen

Standard Bank Group logoSG

HR Manager - Group Retail IT

Mar 2004 - Oct 2006 (2 years 7 months)

• Responsible for the entire HR function for three business units within Group Retail
Business Solutions Design, Development and Analytics and Information Management AIM-EIW) & management of HR staff
• Recruitment and selection
Recruit all resources including contract staff i.e Directors, Managers, Business Analysts, Programmers/Developers, System Architects, Business Development Managers, Rela

Deloitte Consulting logoDC

National Resource Ops/ Scheduling Manager/PMO Head

Feb 2003 - Feb 2004 (1 year)

PMO Head

Set up and designed the PMO (policies, procedures. best practices)
Strategy and structure alignment with consulting strategy of Deloitte
Project methodologies change management across all stakeholders (internal and external i.e customers, vendors)
PMO integration with project management service offering
PMO performance management across industry sectors and projects portfolio

Resou

KPMG Management & Risk Consulting logoKC

HR Manager /Global Workforce Manager-SAP

Jan 2000 - Jan 2003 (3 years)

HR Manager - HR BP
Full HR Management Function for KPMG Consulting - SAP Division

SAP Resource manager of all programs/projects for KPMG, locally and internationally
Performance Mangement, Recruitment and Selection, Training and Development, IR, Transfornstion and Diversity, Wellness, Policies and Procedures, Talent Map Framework, Leadership Development.
Coaching and Mentorship Pogramme (SAP Gr

SAP logoSA

Management Consultant/Project Manager/Trainer (1 Year Contract)

Dec 1998 - Dec 1999 (1 year)

• Successfully completed 3 projects for SAP Africa with a saving of over R10 million
• Generalist consulting to management on HR specific processes
• Consulting on targeted recruitment and selection to SAP i.e designed a manual for all future recruitment in line with legal and strategic business requirements
• Responsible for recruitment and selection of SAP Consultants.
• Design and implem

Logica CMG logoLC

Project Manager/Business Analyst/HR Management Consultant/Change Manager

Jun 1995 - Nov 1998 (3 years 5 months)

• HR Consultant on Performance Management, Training & Skills Development, Change Management, Recruitment &Selection, re-design of HR business processes &procedures
• Trained line managers/ team leaders on the Performance Management , LRA, BCOEA.
• Advised HR Manager on recruitment legislation ,decline procedures, performance management, compensation and benefits.
• Formulation, planning, imple

Education

Degrees, certifications, and relevant coursework

UK

University of KwaZulu-Natal

B.Soc Sc, Psychology, Law, Sociology

1990 - 1994

AS

Asoka Secondary

1985 - 1989

Tech stack

Software and tools used professionally

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