At CCH Commercial Cold Holdings, I worked as Change Lead on WMS and ERP change across logistics, supply chain, finance, and warehouse operations. I designed change and training plans, assessed impacts and readiness, and supported users through go-live.
For Western Cape Government, I defined and implemented change management for its Digital Experience Platform, including stakeholder impact assessments, communications and training approaches, and a post-project business and IT support model. I also designed an operational change engagement model for 13 directorates.
Earlier, I managed and consulted on business and IT projects across SAP, JDE Financials, HR, and infrastructure. My work included the SAP Success Factors implementation at Santam, SAP HR rollout at Engen across 17 countries, and redesign of the HR division at Public Investment Corporation.

