
Ashish User
@ashishuser16
Customer Care Executive at Relipay who handled 50+ daily inquiries with a 95% average resolution rate.
What I'm looking for
At Relipay Pvt. Ltd., I handled more than 50 customer inquiries daily by phone and email, with an average resolution rate of 95%. I also maintained customer records in CRM systems and shared recurring issue feedback to help improve processes and services.
As a Sales Executive at Ananya Creation Limited, I called potential and existing clients, shared product information, and handled sales inquiries. I also coordinated order processing and provided after-sales support.
I’ve used Microsoft Office, Excel, CRM systems, and social media management in my work. I’m looking forward to contributing to an organization while continuing to grow professionally.
Experience
Work history, roles, and key accomplishments
Sales Executive
Ananya Creation Limited
Jan 2026 - Dec 2026 (11 months)
Called potential and existing clients to understand requirements, shared product information, and converted leads into sales. Maintained sales records and provided after-sales support.
Customer Care Executive
Relipay Pvt. Ltd.
Jan 2024 - Dec 2024 (11 months)
Handled 50+ customer inquiries daily via phone and email, achieving a 95% resolution rate. Maintained CRM records and collaborated with cross-functional teams to resolve complex issues.
Education
Degrees, certifications, and relevant coursework
S.B.V. Lalita Block, Shastri Nagar, Delhi
Senior Secondary (12th), General Studies
Completed Senior Secondary (12th) from CBSE in 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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