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Ashanti the Diva User

@ashantithedivauser

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Expert operations manager focused on process improvement and client relations.

United States

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What I'm looking for

I am looking for a role that fosters collaboration, values process improvement, and offers opportunities for professional growth.

I am a seasoned Senior Operations/Process Improvement Manager with extensive experience in delivering high-quality services and solutions. My career has been marked by a commitment to driving impactful results through effective project management and continuous improvement initiatives. At the Internal Revenue Service, I led evaluations of business processes and developed enterprise IT architecture plans, significantly enhancing operational efficiency.

Throughout my tenure at Frontier and General Dynamics, I honed my skills in creating governance frameworks and standardizing processes, particularly for the U.S. Air Force. My ability to conduct thorough assessments of existing systems and implement solutions has consistently resulted in improved performance and client satisfaction. I am passionate about building trusting relationships with clients and stakeholders, ensuring that their needs are met while aligning with organizational goals.