ADAshan Dorsett
@ashandorsett
Dedicated Salesforce professional with 10+ years of experience in solution design and implementation
CanadaWhat I'm looking for
I am a seasoned Salesforce professional with over a decade of experience in designing and implementing tailored solutions. My expertise spans requirements gathering, functional and technical design, and solutioning, with a strong focus on the Financial Services Cloud (FSC) and nCino Bank Operating System.
In my current role as an Independent Contractor, I work closely with clients to translate their business needs into efficient solutions, ensuring scalable and effective implementations. My experience includes optimizing data models, providing subject matter expertise, and guiding clients through transformative changes.
Previously, as a Solution Architect at nCino, I championed the establishment of implementation standards and mentored junior colleagues. My ability to remain calm under pressure and foster positive working relationships has been instrumental in driving project success and client satisfaction.
Experience
Work history, roles, and key accomplishments
Independent Contractor
Self Employed
Mar 2023 - Present (2 years 3 months)
As an Independent Contractor, I work directly with end users to gather business and technical requirements, translating them into scalable Salesforce solutions. I guide the implementation of data models and provide oversight for transformative business process changes.
Solution Architect
nCino
Jan 2021 - Feb 2023 (2 years 1 month)
In my role as Solution Architect, I evaluated clients' Salesforce environments to integrate the nCino platform, established implementation standards, and mentored junior employees on best practices and client engagement.
Principal Implementation Consultant
nCino
Aug 2018 - Jan 2023 (4 years 5 months)
As a Principal Implementation Consultant, I designed solutions based on customer requirements, resolved project escalations, and led the first major Canadian nCino implementation, enhancing client efficiency and reducing approval times.
Product Manager
Tier1CRM Inc.
Oct 2015 - Aug 2018 (2 years 10 months)
As a Product Manager, I worked directly with clients to define workflows, facilitated feedback sessions, and managed product roadmaps, ensuring solutions met client needs and contributed to broader product offerings.
Technical Business Analyst
Tier1CRM Inc.
Oct 2013 - Oct 2015 (2 years)
In the role of Technical Business Analyst, I managed client accounts, gathered requirements, and implemented solutions on the Salesforce platform, while also leading integrations and training for clients.
Business Analyst
NexJ Systems Inc.
Sep 2012 - Oct 2013 (1 year 1 month)
As a Business Analyst, I gathered and analyzed business requirements, created functional documentation, and collaborated with product management to ensure alignment with core product vision.
Education
Degrees, certifications, and relevant coursework
SASalesforce
Certifications, Salesforce Advanced Certifications
2025 -
Currently pursuing additional Salesforce certifications to enhance skills and knowledge in the Salesforce ecosystem, targeting advanced competencies in various Salesforce functionalities.
SASalesforce
Certifications, Salesforce Administration and Development
2018 - 2019
Completed various Salesforce certifications including Administrator, Platform Developer I, Platform App Builder, Sharing and Visibility Architect, and Data Architect. Gained expertise in Salesforce platform functionalities and best practices.
UOUniversity of Ottawa
Honours Bachelor of Commerce, Management Information Systems
2010 - 2018
Grade: 8.7/10 (Magna Cum Laude)
Completed an Honours Bachelor of Commerce with a focus on Management Information Systems. Achieved a GPA of 8.7/10, graduating Magna Cum Laude. Developed a strong foundation in business principles and information systems management.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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