Open to opportunities

Ash Alawi

@ashalawi

I support healthcare operations through patient scheduling, insurance verification, prior authorizations, and accurate medical administration.

Philippines

Message

What I'm looking for

I'm looking for a healthcare support role where I can coordinate patient care, scheduling, insurance verification, prior authorizations, and administrative operations using EHR systems.

At Sound Sleep Medical, I managed patient appointments, phone inquiries, insurance verification, eligibility checks, and authorization coordination while maintaining accurate medical records.

I've supported daily healthcare operations using Athenahealth, Spruce, Zoom, Google Workspace, and Microsoft Office. My work combines patient communication with dependable administrative documentation and coordination.

Before healthcare, I handled email and chat customer support at Probe CX and provided administrative support, records management, data entry, and reporting at AGL.

Experience

Work history, roles, and key accomplishments

Medical Virtual Assistant

Sound Sleep Medical

Nov 2021 - Mar 2026 (4 years 4 months)

Managed patient appointments, phone inquiries, insurance verification, eligibility checks, and authorization coordination. Provided excellent patient support through phone communication while maintaining accurate medical records and administrative documentation.

Zoom Google Workspace Microsoft Office Patient Scheduling Insurance Verification Benefits Verification Patient Communication Administrative Support