Rinafie Villanueva
@rinafievillanueva
I support neurology clinics with scheduling, insurance verification, billing, and patient communication.
PhilippinesWhat I'm looking for
I've supported patient and clinic operations at Knight Neurology, managing scheduling, insurance verification, benefits, billing inquiries, provider communication, and accurate records while maintaining HIPAA compliance.
Previously, I handled 70+ daily patient calls for The Queen’s Health System through Omega Healthcare and 100–150 daily healthcare member calls for UnitedHealthcare through Foundever. I bring hands-on experience with appointments, referrals, prior authorizations, medical billing, EMR/EHR management, and patient follow-up.
Experience
Work history, roles, and key accomplishments
Medical Virtual Assistant
Knight Neurology
Oct 2025 - Aug 2026 (10 months)
Managed patient scheduling, insurance verification, benefits, and coverage for new and established patients. Handled billing inquiries, patient and provider communications, and accurate record management while maintaining HIPAA compliance.
Education
Degrees, certifications, and relevant coursework
Rinafie hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
Skills
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