At Standard Chartered Bank, I manage End User Support Services, lead the service and crisis management function, and supervise six direct reports. I support critical migrations and desktop upgrade projects, including Windows 7 and Microsoft Office 2007 upgrades.
Earlier, I managed infrastructure projects at Standard Chartered Bank and provided systems support for its users at Jardine OneSolution (2001) Pte Ltd. My work has included data center infrastructure, Windows and UNIX environments, Active Directory, Exchange, and IT service management.
