Looking for a job

Aryan dixit

@aryandixit2

Message

I drive travel sales, customer retention, and revenue through consultative selling and service resolution.

India

Message

What I'm looking for

I'm looking for a sales or customer service role where I can use consultative selling, lead generation, upselling, and issue resolution to improve customer retention and revenue.

I'm currently handling inbound and outbound international travel sales at Fareportal, resolving booking requests and itinerary changes while upselling travel products and value-added services.

Previously at SNVA Ventures, I closed high-ticket EdTech programs for international clients through consultative selling, cold calling, lead qualification, tailored proposals, and onboarding follow-up.

Across Telus Digital and IGT Solutions, I've supported telecom and airline customers, resolved B2B and B2C escalations, identified upsell opportunities, and delivered clear service across US and Canadian process environments.

Experience

Work history, roles, and key accomplishments

Current

Travel Sales Executive

Current

Fareportal Pvt. Ltd.

Handled inbound and outbound travel sales for international customers, resolving complex booking requests and itinerary changes. Upsold travel products and value-added services while maintaining high customer satisfaction.

Travel Sales Customer Service Upselling Cross Selling Objection Handling CRM KPI Tracking

Sales Manager

SNVA Ventures

Jul 2025 - Nov 2025 (4 months)

Closed high-ticket EdTech programs for international clients through consultative selling and tailored proposals. Generated outbound sales through cold calling and lead conversion, qualifying prospects and advancing pipelines.

B2B Sales Lead Generation Cold Calling Consultative Selling Pipeline Management Client Onboarding

Senior Customer Service Associate

Xavient Software Solutions Pvt. Ltd. (Telus Digital)

Sep 2022 - May 2025 (2 years 8 months)

Managed customer support for telecom products by diagnosing issues and guiding users to resolution, improving case closure efficiency. Handled and resolved escalations from B2B and B2C customers by coordinating with technical and sales teams.

Customer Service Escalation Management Upselling

Customer Service Associate – United Airlines Process

IGT Solutions

Apr 2018 - May 2019 (1 year 1 month)

Provided customer service for airline reservations and baggage inquiries, troubleshooting booking changes and clarifying policy to restore service. Resolved customer issues while meeting quality and productivity metrics.

Customer Service Troubleshooting Escalation Management Documentation