Open to opportunities

Arvind Kannaujiya

@arvindkannaujiya

Message

I resolve customer billing and payment queries through accurate email communication and documentation.

India

Message

What I'm looking for

I'm seeking a remote Customer Support or Chat Support role where I can use my email communication, client handling, documentation, and problem-solving skills to resolve customer queries and maintain high-quality service.

I'm currently handling insurance claims, payment follow-ups, and billing queries at Triarq Healthcare LLP, communicating with international clients by email.

Previously, I supported customer queries, escalations, documentation, and process compliance as a Back Office Executive at Aquity Solutions Pvt. Ltd. I contributed to team KPIs through quality communication.

In Mumbai's textile care services business, I managed customer interactions, service delivery, billing, order tracking, and records from 2019 to 2025.

I'm focused on resolving issues promptly, maintaining accurate documentation, and delivering high-quality customer service in remote Customer Support or Chat Support roles.

Experience

Work history, roles, and key accomplishments

Current

Accounts Receivable (AR Executive)

Current

Triarq Healthcare LLP

Jan 2026 - Present (8 months)

Handles insurance claims and payment follow-ups, communicates with international clients via email, and resolves billing and payment-related issues. Maintains accurate documentation and reports to ensure timely resolution of queries.

Accounts Receivable Insurance Claims Payment Follow Up Email Communication Documentation Reporting Problem Solving