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Mehmood Shah

@mehmoodshah

Customer Support Specialist at Q CONNEQT, resolving customer queries, complaints, and escalations across chat, email, and phone.

India

Message

What I'm looking for

I’m eager to represent Revolut’s mission by delivering seamless support experiences for customers and resolving issues with empathy and precision.

At Q CONNEQT BUSINESS SOLUTION PVT. LTD., I handled customer queries, complaints, and escalations through chat, email, and phone, working through issues to final resolution.

I also worked to maintain accuracy and process discipline while providing customer support. My experience there included handling escalations and resolving customer issues.

At HEALTH TECH KNOWLEDGE SOLUTIONS, I collaborated with the Medical Billing Department on denial management, claims, rejections, denial reasons, and claims to payers.

Previously, at INFINX TECHNOLOGY SOLUTIONS PVT. LTD. and Gebbs Healthcare Solution Pvt. Ltd., I collaborated on medical billing work including payment posting, claim corrections, and denial management. I’m interested in representing Revolut by delivering seamless customer support and resolving issues with empathy and precision.

Experience

Work history, roles, and key accomplishments

Senior AR Facility

Health Tech Knowledge Solutions

May 2025 - Apr 2026 (11 months)

Collaborated with the Medical Billing Department, handling denial management, claims and rejections, denial reasons, and claim to payer.

Medical Billing Denial Management Claims Processing Rejections Payer Engagement

AR Facility

Infinx Technology Solutions Pvt. Ltd.

Aug 2023 - Feb 2025 (1 year 6 months)

Collaborated with the Medical Billing Department, including payment posting, claims and rejections, denial reasons, bill corrections, and claim to payer.

Medical Billing Payment Posting Claims Processing Rejections Denial Management Billing Correction

AR Associate & Senior AR Associate

Gebbs Healthcare Solution Pvt. Ltd.

Jul 2021 - Jun 2023 (1 year 11 months)

Collaborated with the Medical Billing Department, handling denial management, claims and rejections, denial reasons, and claim to payer.

Medical Billing Denial Management Claims Processing Rejections Payer Engagement

Customer Service Associate

Q Conneqt Business Solution Pvt. Ltd.

Aug 2018 - May 2021 (2 years 9 months)

Handled customer queries, complaints, escalations, and issue resolution via chat, email, and phone, maintaining accuracy and process discipline with empathy and teamwork.