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Aruna Dungdung

@arunadungdung

Program & operations professional using data-driven insights to structure ambiguous roadmaps and scale global workflows.

India

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What I'm looking for

I’m looking for a global, high-ambiguity role where I can structure roadmaps, run data-driven diagnostics, and align cross-functional teams to deliver reliable operations and measurable impact.

I’m a Program & Operations professional who turns undefined roadmaps into structured delivery by establishing operational routines for scale and optimizing global workflows. At Google, I built SQL-based performance dashboards across 3 product areas, standardized worldwide infrastructure with modular adoption frameworks, and used NotebookLM to create an AI diagnostic framework across 45+ technical issues.

I also lead end-to-end requirements gathering and session design for worldwide programs, including managing logistics for 14 global trainings (28 sessions) to standardize knowledge for 400+ employees with an 80% positive impact score. Alongside technical program execution, I collaborate closely with Engineering and Product teams, resolve high-severity policy and trust & safety issues, and apply data-driven methods like EDA and RCA to improve planning accuracy and reduce operational backlogs.

Experience

Work history, roles, and key accomplishments

Apprentice PgM – Technical

Google

Nov 2024 - Mar 2026 (1 year 4 months)

Architected SQL performance dashboards for three global product areas, turning backend signals into actionable KPIs to align stakeholders. Standardized worldwide workflows and built an Applied AI diagnostic framework using NotebookLM, reducing operational backlogs by 53.6% through infrastructure audits.

SQL Performance Dashboards KPIs NotebookLM Requirements Gathering Global Program Management Stakeholder Management Workflow Adoption Frameworks Strategic Communications Data Visualization

Policy Solutions Consultant

Google

Apr 2024 - Oct 2024 (6 months)

Resolved Google Ads policy violations (e.g., abuse, cloaking/malvertising, misrepresentation) with 96% quality scores while surpassing SLA compliance targets. Partnered with Product and Engineering to deliver 50+ technical solutions and business rules for long-term growth and standardized future-state roadmaps.

Risk Mitigation Cloaking Malvertising Investigation Misrepresentation Handling SLA Regulatory Requirements Technical Solutions Business Rules Cross Functional Collaboration

Project Trainee – Supply Chain

TVS Motor Company

Feb 2023 - Aug 2023 (6 months)

Used exploratory data analysis on a two-year dataset to detect anomalies and generate actionable insights, improving planning accuracy by 27%. Developed an S&OP implementation framework with five departmental heads to eliminate silos and improve cross-functional planning.

Anomaly Detection Data Analysis

Volunteer Coordinator & Crisis

CaregiverSaathi NGO

May 2021 - Aug 2021 (3 months)

Coordinated a cross-functional team to build a centralized repository of 700+ verified COVID-19 crisis resources, maintaining data integrity and operational continuity under pressure. Directed outreach campaigns reaching 1M+ users to connect vulnerable individuals and families with verified safety and care pathways.

Volunteer coordination COVID 19 Resource Repository Data Integrity

Education

Degrees, certifications, and relevant coursework

National Institute of Technology Raipur

Master of Technology, Industrial Engineering & Management

Grade: CGPA: 8.42

Completed a Master of Technology in Industrial Engineering & Management at NIT Raipur, graduating with a CGPA of 8.42.

College of Engineering & Technology, Bhubaneswar

Bachelor of Technology, Instrumentation & Electronics Engineering

Grade: CGPA: 7.23

Completed a Bachelor of Technology in Instrumentation & Electronics Engineering at the College of Engineering & Technology, Bhubaneswar, with a CGPA of 7.23.