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Vijay JakhotiyaVJ
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Vijay Jakhotiya

@vijayjakhotiya

Data Engineering Lead @ Google | 9+ yrs building pipelines, AI agents & dashboards that drive real ops impact

India
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What I'm looking for

I'm looking to lead analytics, data engineering, AI automation, or operations manager/transformation work where I can build scalable data products, develop teams, improve decision-making, and deliver measurable operational impact.

I've spent 9+ years inside Google's operations ecosystem, building the data infrastructure and analytics layer that keeps large-scale ops teams honest — from cloud-based pipeline migrations and near real-time processing, to executive dashboards that land in VP reviews every week.

Currently a Data Engineering Lead at Google Operations Center, I manage a cross-functional team of 18+ analysts and data engineers across 5 workstreams, owning hiring, performance cycles, and OKR alignment while maintaining 95%+ on-time delivery to 15+ VP and Director stakeholders. I've built 3 LLM-powered AI agents that automate quality checks and code reviews, delivered 10+ executive dashboards used daily by 200+ ops staff, and led a 180+ table data pipeline migration on GCP — completed a full quarter ahead of schedule. Together, my automation and process work has driven cost savings equivalent to 3.2 FTE annually.

Before Google, I led research and analytics at Concentrix and built transactional quality frameworks for 500+ agents at Cognizant — work that sharpened my grounding in Six Sigma (Green Belt, ISI Delhi), root cause analysis, and operational excellence across WBR/MBR/QBR cycles.

I like turning ambiguous business problems into structured data products — and building the Centres of Excellence and quality frameworks that outlast my direct involvement. I'm PMP-certified (in progress) and Google AI Professional certified, with hands-on skill in SQL, ETL, BigQuery, Tableau/Looker Studio, and GenAI-powered workflow automation.

Experience

Work history, roles, and key accomplishments

Google Operations Center logoGC
Current

Data Engineer Lead (Analytics and Operations)

Dec 2021 - Present (4 years 8 months)

Led a cross-functional team of 18+ analysts and data engineers, developed 3 LLM-powered AI agents, and built 10+ executive dashboards. Drove data pipeline migration of 180+ tables on GCP, automated workflows saving 3.2 FTE annually, and improved data reliability with zero critical incidents over 12 months.

Concentrix logoCO

Assistant Manager - Research & Analytics

Nov 2020 - Oct 2021 (11 months)

Led a 6-analyst research & analytics team at Concentrix, owning workplans, quality reviews, and delivery governance with zero SLA breaches. Spearheaded Project Evolve, a process transformation initiative that cut client onboarding time by 33% and compressed go-live cycles to 28 days. Applied Six Sigma RCA to reduce operational turnaround by 2 days.

Cognizant logoCO

Process Specialist

Sep 2016 - Nov 2020 (4 years 2 months)

Designed transactional quality frameworks for Google Customer Service ops covering 500+ agents across global teams, sustaining 98%+ SLA compliance. Applied Six Sigma RCA to cut turnaround time by 2 days. Built KPI dashboards and compliance scorecards for stakeholders, and led calibration sessions and quality audits across 3 geographies.

Education

Degrees, certifications, and relevant coursework

II

ITM University, Gwalior, India

Bachelor of Engineering, Mechanical Engineering

2012 - 2016

Bachelor of Engineering in Mechanical Engineering from ITM University, Gwalior, India, from 2012 to 2016.

Tech stack

Software and tools used professionally

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