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artur silvaAS
Open to opportunities

artur silva

@artursilva

Business owner focused on customer success, sales growth, and efficient operations.

Portugal
Message

What I'm looking for

I’m looking for remote roles where I can own customer outcomes—supporting clients through email/phone/chat, managing accounts, and driving retention and growth. I bring a strong operations mindset, clear communication, and fast issue resolution.

I’m a multilingual business owner with extensive international experience in customer relations, sales, business management, logistics, and operations. I’ve built strong client relationships through clear communication and dependable follow-through across multicultural environments.

For seven years (2017–2024) in Portugal, I founded and managed a clothing manufacturing and private label business. I handled customer acquisition, enquiries, quotations, negotiations, and after-sales support, while continuously improving the customer experience.

I also owned the operational side of growth—coordinating inventory, logistics, and order fulfilment, negotiating with suppliers, and making daily budgeting and commercial decisions. When issues came up, I focused on resolution and customer satisfaction, ensuring accounts stayed healthy and productive.

Before that, I worked as a Logistics Operator in Switzerland (2014–2017), managing warehouse operations and inventory control and collaborating across departments to keep workflows efficient. I now want remote opportunities in Customer Success, Customer Support, Account Management, Sales Support, or Business Development.

Experience

Work history, roles, and key accomplishments

CS

Business Owner - Clothing

Clothing Manufacturing & Sales

Jan 2017 - Jan 2024 (7 years)

Founded and managed a clothing manufacturing and private label business, handling customer enquiries, quotations, negotiations, and after-sales support. Coordinated inventory, logistics, and order fulfilment while overseeing daily operations, budgeting, and commercial decision-making.

Education

Degrees, certifications, and relevant coursework

SS

Secondary School

Secondary School Diploma, Secondary Education

Earned a Secondary School Diploma (12th Grade).

Tech stack

Software and tools used professionally

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