Artemis Bejta

Managed full lifecycle of ERP implementation projects, including requirements analysis, configuration, testing, training, and support. Worked with Payroll, Finance, Sales, Purchasing, and Warehouse modules of Business Central.

Provided customer support and training for Business Central modules, maintained documentation, tracked tasks, and performed project coordination activities.

Implemented management systems for new clients, analyzed and validated functional requirements, configured applications, prepared test cases, and trained customers. Worked with Finance, Sales, Purchasing, and Warehouse modules of Business Central.

Controlled documentation and executed processes according to standards, analyzed work, managed reporting and database, and communicated with Italian branches.

Managed media contacts database, processed orders, and performed content rewriting and translation.

Screened CVs, conducted interviews, managed selection process, and facilitated recruitment from defining skill needs to building talent pool.

Supported applicants, verified training and employment contracts, prepared checklists, monitored procedures, controlled employee presence, and managed asset inventory.

Led a team of 6, controlled quality of work processes, trained new employees, prepared reports, and supported operators and supervisors.

Provided customer service in electricity and gas, including consulting and contract management for Edison Spa.

Provided customer service for prepaid cards for Lottomatica Italia servizi and for Sky TV digital platform.

Master's Degree in Finance from the University of Tirana, Faculty of Economy, completed in 2016.

Bachelor's Degree in Finance and Accounting from the University of Tirana, Faculty of Economy, completed in 2014.