Kristi Petani
@kristipetani
ERP & IT infrastructure specialist optimizing Microsoft Dynamics and SQL Server environments.
AlbaniaWhat I'm looking for
I am an ERP Systems and IT Infrastructure Specialist with hands-on experience deploying, customizing, and supporting Microsoft Dynamics NAV and Dynamics 365 Business Central across 80+ businesses, combined with deep SQL Server database administration and infrastructure management skills. I deliver high-availability architectures, performance tuning, HA/DR plans, and rapid root-cause troubleshooting to minimize downtime and improve system reliability.
I have led cross-functional projects and large-scale IT rollouts — installing and configuring hundreds of endpoints, redesigning networks to boost performance, and reducing vendor costs through negotiation. I bring practical experience with Hyper-V, VMware, Active Directory, IIS, PowerShell, and monitoring tools, and I am motivated to drive reliable ERP and infrastructure solutions for organizations.
Experience
Work history, roles, and key accomplishments
ERP Systems & IT Infrastructure Specialist
InfoSoft Business Solutions
Mar 2023 - Present (2 years 7 months)
Implemented and supported Microsoft Dynamics NAV and Dynamics 365 Business Central across 80+ clients, administered SQL Server environments, and maintained infrastructure (HA/DR, Active Directory, IIS) to ensure high availability and optimized performance.
IT Freelancer
Self Employed
Dec 2014 - Present (10 years 10 months)
Provided freelance IT services including service desk support, ERP administration, technical services, data entry, video editing, and social media management for diverse clients.
IT Manager
General Directorate of Road Transport
Apr 2019 - Apr 2023 (3 years 11 months)
Managed IT for the Tirana branch supporting 250+ users, redesigned network to improve capacity by 38%, administered servers and local databases, and negotiated vendor contracts to cut technology costs 13–22%.
IT Specialist
Royal York Property Management
Jul 2022 - Mar 2023 (8 months)
Maintained 90+ Windows and Mac devices, improved network connectivity by 20%, reduced vendor costs by 15%, administered Zoho CRM and 8x8 telephony, and delivered end-user support to improve operational efficiency.
Web Developer (Intern)
Soft Solution
Nov 2018 - Feb 2019 (3 months)
Developed and tested web applications, created SQL Server databases, performed data entry, troubleshot website issues, and monitored site traffic during the internship.
IT Manager
GKAM Business Center
May 2018 - Aug 2018 (3 months)
Directed IT maintenance and device installations, managed CCTV surveillance and local databases, and administered finance software to ensure continuous operations for the business center.
IT Specialist
Ratech
Oct 2017 - Mar 2018 (5 months)
Administered networks, servers (Windows Server 2012), NAS/datacenter systems, access control, CCTV, and supported IT operations and project implementations.
Education
Degrees, certifications, and relevant coursework
ETEuropean University of Tirana
Professional Master Degree, Application Design
2018 - 2019
Professional Master Degree in Application Design completed at the European University of Tirana from October 2018 to June 2019.
CISCO School of Informatics
Cisco Certified Network Associate (CCNA), Networking
2017 - 2018
Completed Cisco Certified Network Associate (Routing & Switching) coursework and certification between September 2017 and April 2018.
UVUniversity Ismail Qemali of Vlora
Bachelor Degree, Informatics
2014 - 2017
Bachelor Degree in Informatics completed at the University Ismail Qemali of Vlora from October 2014 to July 2017.
Tech stack
Software and tools used professionally
Availability
Location
AlbaniaAuthorized to work in
Job categories
Skills
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