Gildi Idrizi
@gildiidrizi
I design and deliver Dynamics 365 CE and Power Platform solutions.
AlbaniaWhat I'm looking for
I deliver Dynamics 365 CE and Power Platform solutions across Sales, Customer Service, Dataverse, Power Apps, and Power Automate. At MoreOne Technologies, I have supported full solution lifecycles since 2019, from requirements workshops through deployment, UAT, and post-go-live support.
My work includes projects for Novo Nordisk, Electrolux, Piaggio Group, Marposs, Benetton Group, and Megatek. I translate business needs into functional specifications, data models, workflows, security requirements, migration plans, and test scenarios while bridging stakeholders and technical delivery teams.
At Porini DGS and Companial, I have configured Dynamics 365 Sales and Customer Service applications, assessed change requests, supported integrations with Outlook, Teams, and SharePoint, and validated releases across DEV, TEST, and PROD environments. I also contribute to presales, effort estimation, functional documentation, and application maintenance.
Experience
Work history, roles, and key accomplishments
Senior Microsoft Dynamics 365 CE Functional Consultant
Porini DGS Company
Aug 2026 - Present (1 month)
Gather, analyze, and document business requirements through workshops and stakeholder discussions. Translate requirements into functional specifications, user stories, and solution designs, and configure Dynamics 365 Sales.
Senior Microsoft Dynamics 365 CE Functional Consultant
MoreOne Technologies
Oct 2019 - Present (6 years 11 months)
Analyze business requirements and translate them into functional solutions. Configure Dynamics 365 CE and Power Platform, support integrations, testing, data migration, and manage custom solution delivery and AMS.
Senior Microsoft Dynamics 365 CE Functional Consultant
Companial
Oct 2025 - May 2026 (7 months)
Analyze business requirements and translate them into functional solutions. Conduct workshops, define functional specifications, configure applications, and support testing, data migration, and deployment.
Pre-Post Order Administrator COPS
Vodafone Albania
Jan 2014 - Feb 2019 (5 years 1 month)
Handled processes such as complaints, ownership change, update personal data, customer data change, SIM replacement, reconnection, and new connection using Siebel/Oracle CRM, Viper, and NumeriTrack.
MNP Order Administrator COPS
Vodafone Albania
Jan 2014 - Feb 2019 (5 years 1 month)
Handled processes such as complaints, ownership change, update personal data, customer data change, SIM replacement, reconnection, and new connection using Siebel/Oracle CRM, Viper, and NumeriTrack.
Education
Degrees, certifications, and relevant coursework
Microsoft
PL-280: Microsoft Certified: D365 Customer Experience Analyst Associate, Dynamics 365 Customer Experience
2025 - 2025
Earned the Microsoft Certified: D365 Customer Experience Analyst Associate certification on 04/10/2025.
Tirana University
Bachelor's Degree, Law
2012 - 2018
Pursued a Bachelor's Degree in Law at the Faculty of Law, Tirana University, Tirana, Albania, from 2012 to 2018.
Technological Educational Institute
Bachelor's Degree, Physical Therapy
2009 - 2013
Pursued a Bachelor's Degree in Physical Therapy at the Technological Educational Institute, Athens, Greece, from 2009 to 2013.
Tech stack
Software and tools used professionally
Availability
Location
AlbaniaAuthorized to work in
Job categories
Skills
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