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Arsène Merleau

@arsnemerleau

I grow digital products from launch to revenue through business development, adoption, and operations.

Zimbabwe
Message

I co-founded Seraphim Concierge and grew it from €10k to €25k MRR in four months, serving 25+ UHNWI accounts and processing €100k+ in monthly volume. I lead client acquisition, partnerships, sales pipeline management, and AI-automated operations.

At Tezos, I drove adoption for the Layer 1 and Etherlink EVM Layer 2, supporting a 50k-member community. I helped developers and users onboard with 95%+ satisfaction, managed support across Discord, Telegram, and Zendesk, and deployed Apple Farm, an incentive program that distributed $6M in six months.

Previously at SACEM, I launched three digital products—MusicStart, AnoteMusic, and ReSol—taking them from market research and deployment strategy through go-to-market, partnerships, and P&L responsibility. Together, these products grew to €1M+ ARR and 35% annual growth.

Experience

Work history, roles, and key accomplishments

SC
Current

Co-Founder, Growth & Operations

Seraphim Concierge

Apr 2026 - Present (5 months)

Co-founded a luxury concierge service for UHNWI clients, growing monthly recurring revenue from €10k to €25k in four months. Built and managed the sales pipeline, automated operations with AI agents, and structured the company from incorporation to back-office processes.

Education

Degrees, certifications, and relevant coursework

EP

EMIC Paris

Master of Business Administration, Business Administration

2022 - 2023

Pursued an MBA at EMIC Paris from 2022 to 2023.

Tech stack

Software and tools used professionally

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