Arpit Bhavsar

I am a results-driven professional with over 5 years of experience in customer service, team management, and process optimization. My career has been marked by a commitment to excellence, as evidenced by my recognition as a 5-time Best Performer and 2-time Top Performer. I thrive in dynamic environments where I can leverage my skills in escalation handling and proactive sales to drive results.

In my current role as a Customer Care Representative at Commerce Pundit Technologies, I collaborate with teams across the US, utilizing CRM tools like HubSpot and Zendesk to enhance customer interactions. My responsibilities include generating sales leads, training new recruits, and managing stock across multiple warehouses using SAP. I take pride in optimizing processes to improve efficiency and customer satisfaction.

Previously, I advanced from Customer Care Executive to Senior CCR and then to Process Specialist at Motif INC, where I honed my skills in escalation management and fraud analysis. I am eager to bring my expertise to a growth-oriented organization that values innovation and teamwork.