Open to opportunities

Arpine Torchyan

@arpinetorchyan

Message

I build compliant, scalable employee lifecycle processes and strong employee experiences.

Armenia

Message

What I'm looking for

I'm looking to build scalable, compliant people operations and employee lifecycle processes while improving employee experience through cross-functional collaboration, automation, and strong HR administration.

At Manychat, I own and improve end-to-end employee lifecycle processes, from pre-boarding and onboarding through transfers, promotions, and salary or role updates.

I'm the main point of contact for employees, maintain accurate HRIS data, manage employment documentation, support payroll reporting, and develop policies, handbooks, and procedures. I also partner with Finance, IT, Talent Acquisition, and Payroll teams to improve processes, automate workflows, and maintain audit readiness.

Previously at Energize Global Services CJSC, I managed hiring, onboarding, termination, contracts, employee records, work permits, residency support, and engagement initiatives. I also contributed to financial and ISO 9001:2015 audits and managed external vendor partnerships.

My earlier government experience strengthened my ability to coordinate international relations, official communications, protocol, events, and complex documentation.

Experience

Work history, roles, and key accomplishments

Current

People Operations Specialist

Current

Manychat

Mar 2024 - Present (2 years 5 months)

Own and improve end-to-end employee lifecycle processes, act as a subject matter expert, and maintain HRIS data accuracy. Collaborate with Finance, IT, Talent Acquisition, and Payroll teams to drive process improvements and ensure compliance.

Employee Lifecycle Management HR Administration Compliance HRIS Payroll Coordination Policy Development Process Improvement Automation Cross Functional Collaboration

Senior HR Specialist

Energize Global Services CJSC

Jan 2018 - Dec 2023 (5 years 11 months)

Managed full employee lifecycle including hiring, onboarding, and termination. Prepared contracts, supported work permits, and maintained HR databases and employee records.

Employee Lifecycle Management HR Administration Compliance HRIS Policy Development Employee Engagement Vendor Management

Expert, Department of External Relations

Government Staff of the Republic of Armenia

Jan 2014 - Dec 2016 (2 years 11 months)

Organized meetings with international representatives and managed protocol and official communications. Prepared official letters and coordinated business trips for ministers and deputies.

Protocol Management Documentation Event Coordination