Arpi Ohanjanyan

Co-founded a crisis call center during war, training volunteers and setting up the legal paperwork. Consulting, planning, and implementing a new benefits and compensation scheme for the company, focusing on tourism as an incentive for work. Designing and running several productivity evaluations proving the efficiency of the program (80% boosted their sales by nearly 2% in 3 months).

Researched and wrote the Managing the communication between the 'Textbook Creation guideline' departments to ensure healthy work culture. Wrote and updated the work procedures, policies and guidelines (more than 100 articles). Creating an onboarding program from scratch. Established and trained the whole Educational department with 5 candidates and employees. Designing emails and workflows to auto

Recognized with delivering accurate and clear OPI/VRI interpretation services. Lead effective communication in real time by conveying procedural information between parties bridging knowledge gaps. Designed and carried through courses at orphanages in cities Aparan and Yerevan aimed at general development and growth.

Taught English to international students (age 6-50). Devised and facilitated curriculum and examination. Completed corporate English classes with adult learners with 85% KPIs and 96% success.

Responsible for the quality of the employee experience cycle, including candidate search, interview shortlisting, onboarding and training. Supervised the work of 150 interns, including task completion, communication, and meeting attendance. Acted as an HR team lead in a global environment, while also forming (screening, interviewing and training) and managing the project coordinator’s team. Propos

Responsible for leading new projects, TA and HR processes. This includes interviewing, hiring and onboarding new employees within my cross-functional department. Led the textbook and curriculum reform project resulting in the publication of 20 textbooks, by supervising a team for each textbook and the entire production process (in collaboration with the government). Created recommendations for str

Took over the training and mentoring program for new special needs associates in 6 months. Successfully helped children and young adults get integrated into the society and find opportunities. Consulted and coached various companies, schools on teaching and employing these individuals.

Created and implemented email templates and workflows for the entire school administration. Organized events, workshops, competitions and the Olympiads, boosting collaborative approach between students and teachers. Assisted in creating class schedule and curriculum (around 12 classes, 250 students, 50 teachers).