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Arin Victor

@arinvictor

Account management director at ISI Elite Training who increased client retention and membership growth by 75%.

At ISI Elite Training, I manage 200+ client accounts across the relationship lifecycle, from consultation and onboarding through renewals and account growth. Through consultative sales and personalized engagement, I increased client retention and membership growth by 75%.

Previously, at F45 Training, I exceeded membership growth goals by 80% through client engagement, lead follow-up, and targeted marketing. I also founded Arin Shae Photography, managing client consultations, proposals, bookings, and project coordination.

Experience

Work history, roles, and key accomplishments

Current

Director of Client Success & Franchise Account Management

Current

ISI Elite Training

Jan 2025 - Present (1 year 9 months)

Manage a portfolio of 200+ client accounts, overseeing the full relationship lifecycle from onboarding through retention and growth. Drive new business through consultative sales and increased client retention by 75%.

Account Management Client Success B2B Sales Consultative Selling CRM Pipeline Management Hiring Cross Functional Collaboration

Marketing, Communications & Client Relations Specialist

F45 Training

Jan 2024 - Jan 2025 (1 year)

Exceeded membership growth goals by 80% through consultative sales, lead follow-up, and targeted marketing initiatives. Managed member relationships throughout the sales lifecycle and executed retention campaigns.

Marketing Communication Skills Client Relations Consultative Sales CRM Lead Generation Retention campaigns Social Media

Brand Ambassador & Client Experience Representative

Square One Concepts

Jan 2021 - Jan 2025 (4 years)

Represented brands in high-volume, customer-facing environments while building relationships with clients, customers, and event partners. Delivered personalized client experiences and supported brand activations and promotional campaigns.

Brand Representation Client Experience Relationship Building Promotional Campaigns Event Coordination

Media & Communications Intern

KTAR News & Arizona Sports

Jan 2024 - Dec 2024 (11 months)

Coordinated communication with guests, internal teams, producers, and talent to support daily programming and media operations. Managed guest outreach and scheduling while supporting digital content development and SEO optimization.

Communication Skills Media Operations Guest Coordination Digital Content SEO Audience Engagement