AR Imran

AI

Open to opportunities

AR Imran

@arimran

Experienced Senior Team Leader with a focus on team management.

What I'm looking for

I am looking for a challenging leadership role that allows me to utilize my skills and contribute to organizational success.

I am Abdul Imran, a dedicated Senior Team Leader with over 9 years of experience in the financial services industry. Currently, I work at Computer Age Management Services Ltd, where I lead a team in providing exceptional service to clients. My role involves conducting weekly team meetings, resolving customer escalations, and implementing digital strategies to enhance team performance.

Throughout my career, I have consistently received performance awards for my contributions, demonstrating my commitment to excellence and my ability to drive results. I have also held leadership positions at BankBazaar.com and AEGIS Ltd, where I honed my skills in team management, content marketing, and client relations. I am passionate about fostering a collaborative work environment and empowering my team to achieve their goals.

Experience

Work history, roles, and key accomplishments

CL

Current

Senior Team Leader

Current

Computer Age Management Services Ltd

Jul 2019 - Present (5 years 10 months)

Currently serving as a Senior Team Leader, responsible for conducting weekly team meetings, resolving customer escalations, and managing team tasks to ensure timely completion of cases. Focused on growth hacking and creating digital strategies.

Team Management Customer Service Digital Strategy Growth Hacking Task Management Excel MS Office Problem Solving Communication

BA

Team Leader

BankBazaar.com

Sep 2017 - May 2019 (1 year 8 months)

Worked as a Team Leader, monitoring team performance, updating reports, and managing client queries. Focused on content marketing and ensuring effective communication within the team.

Team Leadership Performance Monitoring Reporting Content Marketing Client Management Communication Problem Solving Inbound Marketing Outbound Marketing Documentation

AL

Team Member

AEGIS Ltd

Jan 2015 - Apr 2017 (2 years 3 months)

Contributed as a team member in managing mutual fund operations, focusing on customer satisfaction and efficient service delivery.

Customer Service Team Collaboration Fund Operations Problem Solving Communication Performance Tracking Reporting Service Delivery

CL

Team Member

Computer Age Management Services Ltd

Mar 2013 - Jan 2015 (1 year 10 months)

Engaged in mutual fund operations, focusing on customer queries and ensuring timely responses to client needs.

Customer Service Team Collaboration Fund Operations Problem Solving Communication Performance Tracking Reporting Service Delivery

Education

Degrees, certifications, and relevant coursework

NM

National Institute of Securities Markets

Certification, Securities Market

2019 -

Pursued a course in securities markets, gaining insights into financial instruments, market operations, and investment strategies.

MU

Madras University

Diploma, Corporate Secretaryship

2009 - 2012

Completed a course in Corporate Secretaryship, covering corporate governance, compliance, and regulatory frameworks.

MU

Madras University

Diploma, Web Designing

2009 - 2012

Completed a Diploma in Web Designing, focusing on the principles of web design, user experience, and development technologies.

Tech stack

Software and tools used professionally

Gmail

Linux

Windows

Availability

Open to opportunities

Location

India

Authorized to work in

Job categories

Team Leader Operations Manager Project Manager Customer Service Manager

Skills

Team Management Customer Service Digital Strategy Content Marketing Performance Monitoring Excel Windows Linux Android Gmail

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