Arianna Licata

Designed weekly travel itineraries that increased customer satisfaction by 20% based on post-travel feedback;
Maintained and developed partnerships with NGOs;
Supported over 500 international volunteers in social and environmental projects;
Managed onboarding, mentoring, and scheduling for an average of 50 volunteers per month,
maintaining a 95% volunteer satisfaction rate;
Coordinated weekly brie

Responsibilities: managing VIP guests, event setup, coordinating audio-visual equipment, and providing general public assistance. Main brands: Confartigianato, Federmanager, Mediolanum, Reale Mutua, city of Turin, medical congress (ex. SIP).

Responsibilities: cash management, event organization and coordination, handling programs and informational materials, guest reception, assisting with guided tours, and managing groups during events.

Skills developed during my years of experience in the events sector: Strong communication and interpersonal skills; Critical thinking and problem solving; Adaptability and stress management; Quick de

Promotion in Store and direct sale with the customer. Relationship with the public through the promotion of commercial products.

Relevant courses: Microeconomics, Global Markets Economics, Public Opinion and European Policies, Discursive Communication Strategies. Skills developed during my academic journey:
Data analysis and qualitative/quantitative research; Project management and group coordination;
Excellent knowledge of IT tools (Office Suite, data analysis software)

Attended Bachelor's degree, Relevant courses: Calculus I, Computer Science, Physics, Chemistry.